Social and Behavioral Sciences Commons^™

All The Robots Are Coming! The Promise And The Peril Of Ai, Ian Mulvany, Peter Brantley, Ruth Pickering, Elizabeth Caley

Charleston Library Conference

No abstract provided.

Bringing Your Physical Books To Digital Learners Via The Open Library Project, Brewster Kahle

Charleston Library Conference

No abstract provided.

Technology And Platforms: What’S On The Horizon, Georgios Papadopoulos

Charleston Library Conference

No abstract provided.

The Future Of Print In Open Stacks: A Proposal, Jim O'Donnell

Charleston Library Conference

No abstract provided.

21st Century Academic Library: The Promise, The Plan, A Response, Loretta Parham

Charleston Library Conference

No abstract provided.

History Has Its Eyes On You: Lighthouses And Libraries Weathering Storms Of Change, Corey Seeman

Charleston Library Conference

For hundreds of years, the United States has been protected by two venerable institutions. Lighthouses have served as a beacon on the shores to guide ships carrying both people and cargo to a safe harbor. Libraries have served as a beacon to guide people to books, magazines, journals, reference works, recordings, and other media for enlightenment, education, and enjoyment. Both lighthouses and libraries have enjoyed their status as “public goods” with little question in regard to the rationale for funding and support. Since most ships have navigation systems and we all have library items on our smartphones (we do, right?), …

Library Marketing: From Passion To Practice, Jill S. Heinze

Charleston Library Conference

As discussed in the Charleston Briefing entitled Library Marketing: From Passion to Practice, successfully marketing libraries requires more than a sound communication strategy. Marketing is, in fact, all of an organization’s activities that deliver a product or service to its intended customers. This distinction means that library organizations need to expand their views about what it means to “market” themselves to encompass all of the touchpoints users have with their services. In the process, librarians are challenged to reconcile marketing practices from the business world with their public service ethos, as well as ensure their missions are well defined and …

Honoring Past Practices While Increasing Collection Budget Flexibility: Designing And Communicating A New Budget Model, Ginger Williams, Scott Pope

Charleston Library Conference

When LBJ was president and the Beatles were all the rage, Southwest Texas State College adopted a library allocation formula. Five decades later, the Texas State University Libraries administration decided it was time to stop adjusting the formula and adopt a completely new collection budget model with more flexibility to meet changing needs. This paper discusses the process used to develop a new model, communication strategies with the campus, and ways the new model impacted serials workflow. It also includes a few sample slides that were particularly effective in presentations to faculty.

Professional Development In Libraries: One Size Does Not Fit All, Patricia D. Sobczak, Kathy Bradshaw

Charleston Library Conference

With the constantly changing landscape in 21st-century libraries, it would seem that professional development would be more important than ever. However, research indicates that few libraries have formal professional development programs, and there are mixed messages from library leaders regarding the necessity and importance of professional development. It is no secret that libraries always seem to be facing budget cuts, and funding for professional development is often seen as a low priority. We were curious to understand how professional development is viewed and executed in other academic libraries.

Professional development means different things to different people. To some, professional development …

The Road To Effective Leadership, Shin Freedman, Jim Freedman

Charleston Library Conference

Library leadership is one of the much-discussed subjects in library and information science. Yet, many librarians tend to shy away from using the word “leadership” and the authors wondered why. It seemed peculiar that librarians tend not to associate themselves with the context of leaders or leadership. Whether you are a driven librarian or an ambitious young librarian, or you are an ambitious and driven person, library leadership is a rather remote subject for most librarians and information professionals. Why is that the case?

This paper will explore the world of library leaders and leadership by deconstructing the myths of …

Reimagining Research Services As Part Of Major Academic Library Renovations Or Other Changes: A Tale Of Two Research Departments (University Of Central Florida And Florida Gulf Coast University), Barbara G. Tierney, Linda Colding

Charleston Library Conference

Two academic library research service managers discuss changes and innovations that they have coordinated in their respective libraries: University of Central Florida serving 60,000+ students (http:// library .ucf .edu /21st/) and Florida Gulf Coast University serving 15,000+ students (http:// library .fgcu .edu /admin /renewal .html) due to major building renovations or other changes that their respective libraries are conducting.

These changes and innovations include significantly downsizing print reference and other collections, relocating service points, reconfiguring public services, rethinking staffing patterns, adjusting subject librarian face-to-face activities, stepping up online services, communicating with stakeholders, and keeping students and faculty in the loop …

Hosting A Library Vendor Week: A Better Way To Manage Site Visits?, Edward F. Lener, Carola Blackwood

Charleston Library Conference

Scheduling meetings between vendors and the appropriate library staff members is often a challenge, and the number of requests for site visits can quickly overwhelm any library calendar. The University Libraries at Virginia Tech recently held its first library vendor week in an attempt to address such concerns. Nearly two dozen vendors took part in the five-day event. This paper provides key lessons we learned during this experience and shares tips and strategies for libraries that may be interested in hosting their own multivendor event. With one perspective provided by the host library, and another from a vendor who took …

Navigating By The Stars: Library Leadership Lessons, Erin M. Gallagher, Jonathan H. Harwell, Mellissa J. Hinton, Annie M. Bélanger

Charleston Library Conference

In this unique and interactive Lively Lunch, participants will engage with four librarians with backgrounds in technical services and collections who transitioned to leadership roles. While some were thrust unexpectedly into the role, others followed a directed career trajectory. Yet, they all share the commonality of facing unforeseen challenges while seeking to emerge from the depths of inexperience. They will briefly share their experiences in leadership, as well as strategies for preparation, challenges they continue to face, and lessons they are still learning. Participants will learn about developing a personal leadership practice, as well as networking, mentoring, and professional development …

What’S Past Is . . . Still Messing With Our Workflows, Jacqueline Whyte Appleby

Charleston Library Conference

Scholars Portal has been aggregating locally loaded e-books for Ontario universities on an ebrary-backed platform since 2009—eons ago in the world of library technology! Over the last year, Scholars Portal Books has received a rewrite from the ground up, and this time the focus is on building a platform that anticipates the future of e-book access and usage. No surprise that there have been many challenges along the way, and most of them are unique to consortia: How do we handle corrections to old PDFs? What do we do with six ISBNs? More broadly, how do we support local scholarship …

“Mr. Watson–Come Here–I Want To See You”: Upgrading Your Tech Support Communications, J. Michael Thompson, Carol Seiler

Charleston Library Conference

Resolving access and functionality issues for online resources often can strain even the calmest of nerves by combining impatient patrons with very precise technical details and communication lines extending from those patrons through the library to external technical support personnel outside of the institution. Clear, concise workplace communications are an ideal that is almost impossible to accomplish 100% of the time. While not always achievable, the resolution of technical issues certainly provides instances where the importance of communicating efficiently and effectively is greatly amplified. We will explore how both library personnel and vendors can work together to improve communications with …

Landing The Job: Tips And Tricks To Prepare Students For The Job Hunt, Nora B. Wood, Heather A. Howard, Lauren Reiter

Charleston Library Conference

With universities, parents, and politicians paying close attention to student success after college, academic libraries are making efforts to support career readiness and preparation through collections and licensed resources as well as related instruction sessions and reference services. This paper presents examples from business librarians at three universities, covering a wide range of practical opportunities for libraries to support career preparation across campus, including partnering with Career Services for database cost sharing and career readiness workshops, teaching students to conduct company and industry research for interview preparation and salary negotiation, and out-of-the-box opportunities at career fairs and Alumni Association events.

Starting A Streaming Video Program On A Limited Budget, Cara M. Barker, Whitney P. Jordan, Jessica H. Zellers

Charleston Library Conference

Streaming videos are a desirable supplement to physical DVDs, but academic libraries may feel intimidated by the cost of adding another format to their collections. However, streaming videos can be surprisingly affordable. In the midst of a budget crunch, the librarians at Western Carolina University were able to start a streaming video program, first by selecting titles à la carte, and later by launching two streaming services, Kanopy (using a demand-driven acquisitions model) and Swank (using a mediated acquisitions model). These streaming videos allow for unlimited simultaneous access by local users as well as distance-education students, and they come with …

Disability Inclusion And Library Collections: Initiatives For Greater Access For All, Elizabeth German, Eric Hartnett

Charleston Library Conference

One of the core values of librarianship as expressed through ALA’s Code of Ethics is providing equitable service and access to all library users. This is further enforced by federal laws such as the Rehabilitation Act of 1973, which includes Section 508 requiring federal agencies to make their electronic and information technology (EIT) accessible to people with disabilities. While there has been much said about accessibility within library scholarship, this paper takes a unique holistic approach at applying the accessibility maturity model to library collections and services through covering a number of initiatives that Texas A&M University Libraries have taken …

Managing Etds: The Good, The Bad, And The Ugly, Dan Tam Do, Laura Gewissler

Charleston Library Conference

Mandating contribution of theses and dissertations (TDs) to university archives and their electronic equivalents (ETDs) to an institutional repository (IR) is common practice. Optimizing workflows for archival print copies while managing electronic copies in an IR can be challenging given such factors as embargoes and the skill sets required to ensure theses and dissertations are accessible, discoverable, and ultimately safely stashed where they belong. As rational processes were gradually developed at the University of Vermont, pitfalls and breakthroughs presented themselves. This article relates our experience launching an ETD mandate, including campus outreach initiatives and improvements to the various related processes …

The Digital Monograph And Primary Source Databases: Agenda Toward A Unified Conversation, James Kessenides

Charleston Library Conference

In the realm of scholarly research and publishing in the humanities, much interest and activity has focused on the impact of digital technology on the academic monograph, and on the application of this technology to archival collections. In terms of the former, this paper addresses the discourse of the “future of the monograph,” focusing on statements made about the digital monograph assuming new online forms. In terms of the latter, this paper comments on primary source databases. Whereas the “future of the monograph” has been approached mainly as a question of form, the matter of primary source databases has been …

What’S Past Is Possible: Opportunities And Perspectives For Library Alumni Resources, Jo-Anne Hogan, Corey Seeman

Charleston Library Conference

When considering the theme “What’s Past Is Prologue,” there might not be a better application than to think of former students at our colleges and universities. As they venture into the role of campus alumni, their information needs become complicated when they lose access to the wealth of electronic resources that are available at most campuses. Having resources at hand while a student is wonderful, but the grim reality of having little available upon graduation can be a bit of a letdown. A growing number of colleges and universities are offering alumni a suite of electronic resources that are either …

Assessing Large E-Book Collections: Is The Past A Roadmap For Developing Collections Of The Future?, Stacy B. Baggett, Andrew Kulp

Charleston Library Conference

Many academic libraries rely heavily on massive prepackaged e-book collections from vendors such as EBSCO and ProQuest to support their research communities. This shift away from traditional collection development is seen as a budget-friendly strategy to provide current monographs across many disciplines. Librarians at Shenandoah University questioned whether their largest e-book subscriptions, ProQuest’s Ebook Central and EBSCO’s eBook Academic Collection, measured up to standard collection development tools. This study uses the Outstanding Academic Titles lists published by Choice: Current Reviews for Academic Libraries as a benchmark to measure the quality of large e-book collections. By analyzing five years’ worth of …

Eba In Practice: Facilitating Evidence-Driven E-Book Programs In Both Consortium And Individual Library Settings, John Abresch, Laura Pascual, Andrea Langhurst Eickholt

Charleston Library Conference

The University of South Florida (USF) Library maintains multiple DDA and EBA e-book programs as the basis for its collection management strategy in an effort to provide the scope of monographic material required by a large metropolitan research university in the most cost-effective manner. A patron-driven acquisitions program replaced the traditional print approval plan. Leveraging this usage data, several evidence-based acquisition programs were established with providers such as Wiley, Project Muse, and Elsevier. The process began with profiling the DDA and was developed combining factors that satisfied our programmatic requirements. Successful implementation at this scale requires collaborative effort from a …

O Brave New Print Collection, That Has Such Data Science Books In It!, Heidi Tebbe, Mira Waller

Charleston Library Conference

The field of data science exists at the intersection of several disciplines, including statistics, social science, information science, computer science, and visualization. This can make collection development for data science challenging, but it’s a field that has become increasingly important in industry and academia. Data scientists, and increasingly researchers, academics, and others, work with large amounts of data, complex computation, and data visualization to solve real-world problems. Those working in or studying data science may need to learn new skills and tools to be successful.

North Carolina State University (NCSU) recognizes the importance of this growing field, as shown in …

Beyond Cost Per Use: Exploring Multivariable E-Resource Assessment, Courtney R. Mcallister

Charleston Library Conference

The converging pressures of dwindling budgets, increasing subscription costs, and shifting user expectations has intensified the impact of collection management decision making. Assessing e-resource subscriptions is an integral part of any library’s collection management process, though it is especially important in academic environments. While cost per use (CPU) can be a straightforward and informative measure to consider, that lone data point might not reveal the true value of an e-resource. This paper outlines a multifaceted assessment strategy that considers the various merits of an e-resource, such as supporting accreditation, providing access to material not easily obtained through resource-sharing channels, discoverability, …

Critical Business Collections: Examining Key Issues Using A Social Justice Lens, Heather A. Howard, Katharine V. Macy, Corey Seeman, Alyson S. Vaaler

Charleston Library Conference

Academic librarians perform a balancing act between the needs of patrons, licensing restrictions, and the missions of our libraries. As part of the work to develop our campus collections, academic business librarians work with both schools and commercial vendors to provide resources that our business students and faculty require. Business publishers charge academic customers pennies on the dollar for access, but are likely to seek protections for their intellectual content by placing usage restrictions that run counter to what librarians would prefer. This can cause difficulties for librarians in serving their unique populations. This also can run counter to the …

Is It Really “Not Applicable?” Zoom In To Understand E-Book Accessibility, Xiaoyan Song, Danica Lewis

Charleston Library Conference

The decisions that we make when reviewing our collections and negotiating licenses have enormous effects on our users. They also have the potential to, in turn, shape the priorities and decisions of publishers and platform creators. The questions we ask and standards we set now set the stage for the chapters our users inherit. And while users with special access needs might not form a large percentage of our current user population, they will always be part of that population. For e-book accessibility, it can be difficult to draw the line between what is essential, what is aspirational, and what …

Are E-Book Packages Overwhelming And Redefining Your Collection?, Rhonda R. Glazier, Matthew J. Jabaily, Lynn E. Gates

Charleston Library Conference

Most academic libraries offer numerous e-books alongside their print titles. Traditionally, print materials have been chosen by subject liaisons with input from departmental faculty, whereas e-books have been acquired en masse through large collection purchases, subscriptions, or PDA/DDA programs that include large numbers of discovery records. At Kraemer Family Library, the print budget is divided into subject areas using a formula that includes the number of students in a discipline, level of program (bachelor, master, or doctorate), number of faculty by discipline, and average cost of materials in a subject area. This budget breakdown is an attempt to balance the …

Books On Demand: A New(Er) Look For Print Monographs Acquisitions, Paolo P. Gujilde, Cara Huwieler, Debra Skinner

Charleston Library Conference

How do you respond to increasing library materials cost? Do you still provide enough, fewer, or more print books? How do you sustain access to library resources? In the past few years, Zach S. Henderson Library at Georgia Southern University faced these questions and more. As many libraries have done, Henderson Library responded by decreasing monograph acquisitions to allocate additional funds for serial acquisition. However, these challenges provided opportunities for the library to be creative in purchasing monographs. One of the approaches the library chose to explore was establishing a print demand-driven acquisition (pDDA) or Books on Demand program with …

One Root, Many Trees: Reviving Collections Practices, Kevin Farley, Emily Davis Winthrop, Ibironke Lawal, Patricia Sobczak

Charleston Library Conference

Collections are undergoing intense change and pressure from technology, budgetary uncertainties, and emerging perspectives on future approaches. Our case study—drawn from our experiences as collections librarians—examines these complex issues facing academic collections, large or small, across the profession. Through the development of “collections of distinction” within the local collection, collaborations and scholarly partnerships with colleagues and faculty, and advocacy for the importance of dedicated oversight to ensure that collections investments fulfill the academic mission, we explore possible solutions to the complicated issues defining contemporary collections practices.