Social and Behavioral Sciences Commons^™

Third-Party Employer Branding, Mukta G. Saini, Filip Lievens

Research Collection Lee Kong Chian School Of Business

There has been a growing interest in third-party employment branding (TPEB) because prospective and current employees perceive it more credible than the company-controlled employer branding. The academic research on TPEB has also been rapidly growing. This chapter reviews the TPEB research using a bibliometric analysis of 734 articles published between 1996 and 2021. The analysis shows that 'employer branding,' 'recruitment,' 'Glassdoor,' and 'word-of-mouth' are the major keywords in this domain. TPEB research can be grouped into three themes – (i) ‘best employer status and its outcomes’, (ii) ‘antecedents and consequences of third-party employment branding’, and (iii) ‘word-of-mouth and recruitment’. We …

Digital Wealth Management And Consumption: Micro Evidence From Individual Investments, Qian Gong, Mingyuan Ban, Yunjun Yu, Luying Wang, Yan Yuan

Research Collection Lee Kong Chian School Of Business

With the rapid advancement of digital finance in China, accessing wealth management services through digital platforms has become considerably convenient. However, the potential impact of digital platform investments on residents' consumption remains a relatively unexplored question. This study addresses this gap by leveraging a unique dataset obtained from one of China's largest fintech companies, encompassing individual-level data on consumption and investment. Our findings indicate that engaging in digital platform investments can indeed stimulate residents' consumption. Importantly, participation in digital platform investment has an inclusive effect, with a more pronounced marginal impact on consumption among low-income residents and in-dividuals residing in …

Commentary: Black Or White? Wrong Or Right? Don't Rush To Take Sides On Complex Issues Such As Israel-Hamas Conflict, Siow-Heng Ong, Benjamin Joshua Ong

Research Collection Lee Kong Chian School Of Business

While responses to the Israel-Hamas conflict have been bitterly divided, they showcase a common phenomenon of people viewing complex situations in black-and-white terms. But how did we get here?

In Customer Service, When Is A Full Refund Justified?, Hannah H. Chang

Research Collection Lee Kong Chian School Of Business

In a commentary, SMU Associate Professor of Marketing Hannah Chang discussed the challenges in achieving balance between making genuine amends for the specific incident and strategic reputation management when customers complain. She also noted the challenges in balancing between offering genuine redress and not setting precedents that encourage unreasonable demands. Assoc Prof Chang also shared how companies can take preventive measures by setting clear policies for refunds or compensation, and monitoring online sentiment to stay ahead of brewing issues, thus allowing businesses to address concerns in real time.

Smu Welcomes Three New Members To Its Board Of Trustees, Singapore Management University

SMU Press Releases

The Singapore Management University is pleased to announce the appointment of three new members to its Board of Trustees with effect from 1 October 2023. Their appointment will be until 11 January 2026. The three are: (i) Dr Jeffrey Jaensubhakij (Group Chief Investment Officer, GIC); (ii) Ms Png Chin Yee (Chief Financial Officer, Temasek); and (iii) Ms Chong Yiun Lin (Deputy Secretary (Higher Education and Skills), MOE)

Singapore Management University Expands Regional Presence With Overseas Centre In Bangkok, Singapore Management University

SMU Press Releases

Singapore Management University (SMU) is taking a significant step in its mission to foster knowledge-sharing and regional collaboration with the opening of its second Overseas Centre in Bangkok, Thailand. SMU Overseas Centre Bangkok (OCB) will serve to catalyse, facilitate and coordinate for SMU in Thailand by leveraging the university’s expertise and offerings, cultivating its local network and creating opportunities for new collaborations and partnerships between SMU and Thai institutions. It will also connect interested parties such as businesses, academia and potential students with the various programmes SMU has to offer.

Decentralized Multimedia Data Sharing In Iov: A Learning-Based Equilibrium Of Supply And Demand, Jiani Fan, Minrui Xu, Jiale Guo, Lwin Khin Shar, Jiawen Kang, Dusit Niyato, Kwok-Yan Lam

Research Collection School Of Computing and Information Systems

The Internet of Vehicles (IoV) has great potential to transform transportation systems by enhancing road safety, reducing traffic congestion, and improving user experience through onboard infotainment applications. Decentralized data sharing can improve security, privacy, reliability, and facilitate infotainment data sharing in IoVs. However, decentralized data sharing may not achieve the expected efficiency if there are IoV users who only want to consume the shared data but are not willing to contribute their own data to the community, resulting in incomplete information observed by other vehicles and infrastructure, which can introduce additional transmission latency. Therefore, in this paper, by modeling the …

An Overview Across Three Generational Packages: Pioneer Generation, Merdeka Generation, And Young Seniors, Paulin T. Straughan, Yi Wen Tan, Rachel Ngu, Zidane Tiew, Wensi Lim

ROSA Research Briefs

In Singapore, there has been a concerted effort to implement diverse programs and initiatives to cater to the needs of the ageing demographic. In Singapore, it is expected that those aged 65 and above will make up 27% of the population by 2030 (Soh et al., 2020). It is also crucial to acknowledge that within this ageing population, each cohort follows a distinct life trajectory (Hooyman & Kiyak, 2010). For instance, older generations in Singapore may have navigated through uniqueevents like World War II, profoundly impacting their life trajectories. Meanwhile, newer generations are likely to experience remarkable economic growth alongside …

Experiences Of Autistic Twitch Livestreamers: “I Have Made Easily The Most Meaningful And Impactful Relationships”, Terrance Mok, Anthony Tang, Adam Mccrimmon, Lora Oehlberg

Research Collection School Of Computing and Information Systems

We present perspectives from 10 autistic Twitch streamers regarding their experiences as livestreamers and how autism uniquely colors their experiences. Livestreaming offers a social online experience distinct from in-person, face-to-face communication, where autistic people tend to encounter challenges. Our reflexive thematic analysis of interviews with 10 participants showcases autistic livestreamers’ perspectives in their own words. Our findings center on the importance of having streamers establishing connections with other, sharing autistic identities, controlling a space for social interaction, personal growth, and accessibility challenges. In our discussion, we highlight the crucial value of having a medium for autistic representation, as well as …

When Planetary Cosmopolitanism Meets The Buddhist Ethic: Recycling, Karma And Popular Ecology In Singapore, Siew Ying Shee, Orlando Woods, Lily Kong

Research Collection College of Integrative Studies

By thinking with and through Buddhist cosmology, this paper explores the emergence of an ethical sensibility—what we call planetary cosmopolitanism—that is based on not just a spatially expanded ethic of care to ecological worlds, but also a temporally extended sense of justice to the future Earth. This transtemporal sense of ethical becoming reflects how the possibility of future ‘rebirth’ and accountability for past actions can motivate new ecological consciousness in the present. We forge these ideas through an empirical focus on popular Buddhist ecological practices in Singapore, where green recovery visions have primarily been driven by a secular and technocratic …

Customer Capital And Trade Intermediaries: Evidence From China, Jungho Lee, Jianhuan Xu

Research Collection School Of Economics

Using a unique dataset that links the production and sales of Chinese exporting firms, we document that the value of export goods a firm produces often differs from the value of export goods that the firm sells in foreign markets. We show that this empirical pattern reflects that some exporters act as trade intermediaries, which we refer to as producer intermediaries. We further show that firms with higher accumulated marketing expenditures are more likely to become producer intermediaries. To understand the implications of our empirical findings, we develop a theoretical framework in which firms can lend and borrow customer capital …

Connecting The (Dirty) Dots: Current Account Surplus And Polluting Production, Jungho Lee, Shang-Jin Wei, Jianhuan Xu

Research Collection School Of Economics

According to the existing open-economy macroeconomics literature, a current account surplus is associated with a welfare loss only when distortions exist in either savings or investment. We propose a new welfare effect even in the absence of such distortions. In our theory, a trade imbalance − the largest component of a current account imbalance − interacts with a country’s pollution control (“cleanness”) regime to generate welfare effects outside the standard channels. In particular, a trade surplus alters the shipping costs and composition of a country’s imports, producing a welfare loss associated with greater pollution.

Cross-Border Technology Investments In Recession, Juliana Yu Sun, Huanhuan Zheng

Research Collection School Of Economics

Utilizing industry-level foreign direct investment (FDI) from 72 source markets to 122 destination markets between 2003 to 2018, we evaluate how cross-border technology investments respond to economic recessions. We find that FDI embedded with intensive research and development (R&D) drops when the destination market is in a recession and the source market is in a normal state and recovers to the pre-recession levels when both destination and source markets are in recession. However, there is little evidence that recessions affect cross-border investments in other aspects of technology measured by the penetration of robots, intellectual property products and information and communications …

Designing A Human-Centered Intelligent System To Monitor & Explain Abnormal Patterns Of Older Adults, Min Hun Lee, Daniel P. Siewiorek, Alexandre Bernardino

Research Collection School Of Computing and Information Systems

Older adult care technologies are increasingly explored to support the independent living of older adults by monitoring their abnormal activities and informing caregivers to provide intervention if necessary. However, the adoption of these technologies remains challenging due to several factors (e.g. lack of usability). In this work, we present a human-centered, intelligent system for older adult care. Our proposed designs of the system were created based on the findings from a focus group session with caregivers. This system monitors the abnormal activities of an older adult using wireless motion sensors and machine learning models. In addition, unlike previous work that …

Why Do Farmers’ Cooperatives Fail In A Market Economy? Rediscovering Chayanov With The Chinese Experience, Zhanping Hu, Qian Forrest Zhang, John A. Donaldson

Research Collection School of Social Sciences

In The Theory of Peasant Cooperatives, Chayanov develops the theories of differential optima and vertical integration, which stress the vulnerability of peasant farming in capitalist markets, and argues that cooperatives can support smallholders only if they operate as ‘a cooperative movement’, are buttressed by a strong ‘cooperative culture’, and achieve ‘vertical integration’. Based on extensive fieldwork in China, we identify six major obstacles that explain the failure of most cooperatives. Chayanov’s arguments caution us to not only the vital importance of cooperatives to the resilience of peasant farming, but also the apparently insurmountable obstacles that cooperatives face in market economies.

Change Patterns Of Mother-Adolescent Perceived Parenting And The Corresponding Trajectories In Their Internalizing Symptoms, Wen Wen, Lester Sim, Yang Hou, Shanting Chen, Su Yeong Kim

Research Collection School of Social Sciences

Adolescence is a challenging and sensitive developmental period in which mothers and adolescents may be vulnerable to internalizing symptoms. The current study aimed to understand how patterns of changes in mother-adolescent perceived parenting (i.e., mother-adolescent perceived parenting transition profiles) corresponded with trajectories of mothers' and adolescents' internalizing symptoms from early to late adolescence. The current study utilized a three-wave longitudinal data set of 604 adolescents (54% female, Mage = 12.92, SD = 0.92) and 595 mothers (Mage = 38.89, SD = 5.74) from Mexican-origin immigrant families and adopted mother-adolescent perceived parenting transition profiles from a previous study. Multiple group analyses …

Opportunity Or Exploitation? A Longitudinal Dyadic Analysis Of Flexible Working Arrangements And Gender Household Labor Inequality, Senhu Wang, Cheng Cheng

Research Collection School of Social Sciences

It has been extensively debated over whether the rise of flexible working arrangements (FWAs) may be an “opportunity” for a more egalitarian gender division of household labor or reinforce the “exploitation” of women in the traditional gender division. Drawing on a linked-lives perspective, this study contributes to the literature by using longitudinal couple-level dyadic data in the UK (2010–2020) to examine how couple-level arrangements of flexible working affect within-couple inequality in time and different types of household labor. The results show that among heterosexual couples, women’s use of FWAs significantly intensifies their disproportionate share of housework and maintains their heavy …

The Role Of Humour Production And Perception In The Daily Life Of Couples: An Interest Indicator Perspective, Kenneth Tan, Bryan K. C. Choy, Norman P. Li

Research Collection School of Social Sciences

In established relationships, are couples who are funny more satisfied with each other, or are satisfied couples more able to see the funny side of their partners? Much research has examined the evolutionary function of humor in relationship initiation, but not in relationship maintenance. Using a dyadic daily-diary study composed of college students from Singapore, results showed that relationship quality was positively associated with same-day humor production and perception. Importantly, and consistent with an interest-indicator perspective in which humor exchanges communicate relationship interest, relationship quality was also positively associated with next-day humor production and perception, and across both sexes. Results …

Flacgec: A Chinese Grammatical Error Correction Dataset With Fine-Grained Linguistic Annotation, Hanyue Du, Yike Zhao, Qingyuan Tian, Jiani Wang, Lei Wang, Yunshi Lan, Xuesong Lu

Research Collection School Of Computing and Information Systems

Chinese Grammatical Error Correction (CGEC) has been attracting growing attention from researchers recently. In spite of the fact that multiple CGEC datasets have been developed to support the research, these datasets lack the ability to provide a deep linguistic topology of grammar errors, which is critical for interpreting and diagnosing CGEC approaches. To address this limitation, we introduce FlaCGEC, which is a new CGEC dataset featured with fine-grained linguistic annotation. Specifically, we collect raw corpus from the linguistic schema defined by Chinese language experts, conduct edits on sentences via rules, and refine generated samples manually, which results in 10k sentences …

Relationship Between Contentment And Working Memory Capacity: Experimental And Naturalistic Evidence, Khai Qing Chua, Rachel Ng, Clarissa L. Q. Sung, Andree Hartanto, Vincent Y. S. Oh, Eddie M. W. Tong

Research Collection School of Social Sciences

Contentment is a positive emotion characterized by perceived goal attainment, a sense of having or being enough, and a focus on the present. Research on this new construct is thin, and no studies have examined its cognitive properties, particularly whether it facilitates or impairs controlled cognitive processes. We hypothesize that contentment positively predicts working memory. We found support for this hypothesis in two experimental studies (Studies 1 and 2) which showed that induced contentment improved working memory in the operation span task, and in one non-experimental study (Study 3) which showed that measured contentment positively correlated with working memory on …

Public Perceptions Of Cross-Sector Collaboration And Sector Bias: Evidence From A Survey Experiment, Seulki Lee, Minjung Kim

Research Collection School of Social Sciences

In recent years, public service delivery models have changed to include non-state actors and cross-sector collaboration as service providers. Using a survey experiment, we investigate if service providers’ sector (including single-sector and cross-sector providers) and their performance information shape public perceptions of their legitimacy. We find that cross-sector collaboration does not produce legitimacy gains over traditional public service provision. While providers’ sector has overall little impact on legitimacy perceptions, we find an anti-for-profit sector bias regarding value-laden aspects of perceived legitimacy. Additionally, performance information affects legitimacy perceptions. These findings have implications for legitimacy build-ing in contemporary governance settings.

Tackling Misperceptions About Immigrants With Fact-Checking Interventions: A Randomized Survey Experiment, Syngjoo Choi, Chung-Yoon Choi, Kim

Research Collection School Of Economics

We conduct a randomized online survey experiment to study the impact of fact-checking offers and financial incentives on misperceptions about immigrants. We find that natives overestimate the number of immigrants and the social and economic costs of immigration. Offering a free check of the factual information about immigrants reduces these misperceptions; it becomes more effective when combined with financial incentives. However, more than half of the participants never took up offers to check factual information. Using a model of information search with limited attention, we identify the presence of non-negligible costs of information search and processing, which limits the effectiveness …

Towards Explainable Harmful Meme Detection Through Multimodal Debate Between Large Language Models, Hongzhan Lin, Ziyang Luo, Wei Gao, Jing Ma, Bo Wang, Ruichao Yang

Research Collection School Of Computing and Information Systems

The age of social media is flooded with Internet memes, necessitating a clear grasp and effective identification of harmful ones. This task presents a significant challenge due to the implicit meaning embedded in memes, which is not explicitly conveyed through the surface text and image. However, existing harmful meme detection methods do not present readable explanations that unveil such implicit meaning to support their detection decisions. In this paper, we propose an explainable approach to detect harmful memes, achieved through reasoning over conflicting rationales from both harmless and harmful positions. Specifically, inspired by the powerful capacity of Large Language Models …

A Review Of The 2022/23 International Moots Season, Siyuan Chen

Research Collection Yong Pung How School Of Law

This is the ninth annual review of Singapore’s performance in international moot court competitions. The preceding season (2021/22) had set a high bar, considering that Singapore law schools took the top two spots in the NICA Law School Rankings. The NICA rankings are based on how law schools throughout the world perform in various international moots, with points weighted according to the scale of the competition. With six championships (including two Grand Slams) as well as a third championship final appearance in the Jessup, SMU took top spot in the NICA rankings for the second time in its history.

Smu Libraries Annual Report 2022-2023: Transforming Knowledge Into Lasting Connections, Singapore Management University

SMU Corporate Reports

The annual report gives a compilation of SMU Libraries’ key initiatives for the academic year 2022 – 2023. It is one way of communicating the positive impact that libraries have on the teaching, learning and research needs of the SMU community, and I hope the following pages give you a comprehensive view of the myriad ways in which the Libraries play a role in the academic journey of our community.

Ai In Universities And Libraries, Aaron Tay

Research Collection Library

Everyone is familiar with ChatGPT. But can ChatGPT alone be used for information retrieval? In this Keynote speech, Aaron argues that ChatGPT or similar large language models alone is not sufficient for information retrieval. As databases such as Scopus, Dimensions announce new beta search tools that leverage generative AI, he provides a overview of how these tools that blend search with generative AI (large language models) work (using a technique known as Retrieval Augmented Generation or RAG) and explains the pros and cons of this new class of search tools.

He ends with a prediction of what the next 3 …

Self-Financing, Parental Transfer, And College Education, Jungho Lee, Sunha Myong

Research Collection School Of Economics

We show that financial constraints can affect the human capital accumulation of college students by influencing students’ labor supply. We document that many college students work a substantial number of hours at low-skill jobs, and students who have fewer financial resources (in particular, parental transfer) tend to work more. We develop a model that incorporates college students’ labor supply and its interaction with parental transfer in the presence of financial constraints. By estimating the model, we quantify the trade-off between self-financing and human capital accumulation and discuss the implications of a wage subsidy policy.

Housing Fever In Australia 2020-23: Insights From An Econometric Thermometer, Shuping Shi, Peter C. B. Phillips

Research Collection School Of Economics

Australian housing markets experienced widespread and, in some cases, extraordinary growth in prices between 2020 and 2023. Using recently developed methodology that accounts for fundamental economic drivers, we assess the existence and degree of speculative behaviour, as well as the timing of exuberance and downturns in these markets. Our findings indicate that speculative behaviour was indeed present in six of the eight capital cities at some time over the period studied. The sequence of events in this nation-wide housing bubble began in the Brisbane market and concluded in Melbourne, Canberra, and Hobart following the interest rate rise implemented by the …

Interpersonal Behavior In Assessment Center Role-Play Exercises: Investigating Structure, Consistency, And Effectiveness, Simon M. Breil, Filip Lievens, Boris Forthmann, Mitla D. Back

Research Collection Lee Kong Chian School Of Business

Although the behaviors displayed by assessees are the currency of assessment centers (ACs), they have remained largely unexplored. This is surprising because a better understanding of assessees' behaviors may provide the missing link between research on the determinants of assessee performance and research on the validity of performance ratings. Therefore, this study draws on behavioral personality science to scrutinize the behaviors that assessees express in interpersonal AC exercises. Our goals were to investigate (a) the structure of interpersonal behaviors, (b) the consistency of these behaviors across AC exercises, and (c) their effectiveness. We obtained videotaped performances of 203 assessees who …

Does Abstract Thinking Facilitate Information Processing? Evidence From Financial Analysts, Frank Weikai Li, Rong Wang, Yang Yu, Gloria Yang Yu

Research Collection Lee Kong Chian School Of Business

We study whether abstract thinking – an essential cognitive trait established by psychological and neuroscientific studies – facilitates analysts’ information processing. Exploiting analysts’ questions during earnings calls, we construct an Abstract Thinking Index (ATI) that measures their tendency to involve abstract words, logical reasoning, broader topics, and future outlooks. We find that abstract thinking improves analysts’ forecast accuracy and recommendation informativeness. Consistent with abstract thinking featuring identifying central characteristics and comprehending intangible things, ATI has stronger effects for firms with fundamentals co-moving more with peers and less tangible information. Additional analyses suggest that ATI captures analysts’ cognitive traits rather than …