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Articles 1 - 30 of 8817
Full-Text Articles in Social and Behavioral Sciences
Two Academic Libraries, One Study: Using Project Outcome For Assessment And Advocacy Across Partner Institutions, Rachel E. Trnka, Karen F. Kaufmann, Katy Miller
Two Academic Libraries, One Study: Using Project Outcome For Assessment And Advocacy Across Partner Institutions, Rachel E. Trnka, Karen F. Kaufmann, Katy Miller
Faculty Scholarship and Creative Works
Assessment and Advocacy: Using Project Outcome for Academic Libraries is a collection of case studies to mark the fifth’s anniversary of Project Outcome and share how various institutions have utilized the toolkit to improve their services. This chapter provides details on a cross-institutional study conducted at the University of Central Florida (UCF) and Seminole State College of Florida, the second largest feeder school of transfer students to UCF. During the Spring 2022 semester, students in English composition II courses are both institutions completed the Project Outcome immediate instruction survey. The chapter details the results of the surveys and discusses how …
Transforming Libraries Through Engagement: Lessons From A Library Ai Interest Group, Lily Dubach, Rachel Vacek
Transforming Libraries Through Engagement: Lessons From A Library Ai Interest Group, Lily Dubach, Rachel Vacek
Faculty Scholarship and Creative Works
Learn how one academic library is engaging with its employees to explore the latest trends, tools, and topics in AI through an interest group (IG). Through stimulating discussions, webinars, guest speakers, demos, and sharing of experiences with AI, the IG empowers its library community to explore and become more comfortable with AI. This session caters to varying levels of AI expertise. Challenges, successes, and valuable insights for deeper engagement will be shared so you can learn how to establish a similar initiative in your library.
Ucf Libraries 2024 Faculty Research Showcase, Michael Furlong, David Benjamin, Renee Cole Montgomery, Chereeka Garner, Andy Todd, Peggy L. Nuhn, Jeanne Piascik, Tina H. Buck, Sara Duff, Sai Deng
Ucf Libraries 2024 Faculty Research Showcase, Michael Furlong, David Benjamin, Renee Cole Montgomery, Chereeka Garner, Andy Todd, Peggy L. Nuhn, Jeanne Piascik, Tina H. Buck, Sara Duff, Sai Deng
Faculty Scholarship and Creative Works
The University of Central Florida (UCF) Libraries’ Faculty Research Showcase has been a tradition of the library to highlight the publications, research projects, and scholarly accomplishments of library faculty members. The 2024 Showcase features seven presentations: "Alas, Babylon Afterword, Centipede Press (1959/2024)", "Throwback to Throwback Thinking: Integrating Archives into Student Engagement Activities", "Recent Research Activity: A Tale of Two Studies", "I Think I Can… I Think I Can…: Lessons in Persistence and Relationships from The Little Engine that Could", "A Hybrid Approach to Library Deaccessioning: A Case Study from the University of Central Florida", "KBART Automation vs Manual …
What Hmc Teaches Us About Authenticity, Katrin Etzrodt, Jihyun Kim, Margot Van Der Goot, Andrew Prahl, Mina Choi, Matthew Craig, Marco Dehnert, Sven Engesser, Katharina Frehmann, Luis A. Grande, Jindong Liu, Diyi Liu, Sandra Mooshammer, Nathan Rambukkana, Ayanda Rogge, Pieta Sikström, Rachel Son, Nan J. Wilkenfeld, Kun Xu, Renwen Zhang, Ying Zhu, Chad Edwards
What Hmc Teaches Us About Authenticity, Katrin Etzrodt, Jihyun Kim, Margot Van Der Goot, Andrew Prahl, Mina Choi, Matthew Craig, Marco Dehnert, Sven Engesser, Katharina Frehmann, Luis A. Grande, Jindong Liu, Diyi Liu, Sandra Mooshammer, Nathan Rambukkana, Ayanda Rogge, Pieta Sikström, Rachel Son, Nan J. Wilkenfeld, Kun Xu, Renwen Zhang, Ying Zhu, Chad Edwards
Human-Machine Communication
This paper delves into what the application of authenticity to Human-Machine Communication (HMC) can teach us about authenticity and us as HMC researchers and as a com- munity. Inspired by the 2023 pre-conference “HMC: Authenticity in communicating with machines,” two central questions guide the discussion: How does HMC contribute to our understanding of authentic communication with machines? And how can the concept of authenticity contribute to our sense of self as researchers within the HMC field? Through the collaborative effort of 22 authors, the paper explores the re-conceptualization of authenticity and presents recent areas of tension that guide the HMC …
Authentic Impediments: The Influence Of Identity Threat, Cultivated Perceptions, And Personality On Robophobia, Kate K. Mays
Authentic Impediments: The Influence Of Identity Threat, Cultivated Perceptions, And Personality On Robophobia, Kate K. Mays
Human-Machine Communication
Considering possible impediments to authentic interactions with machines, this study explores contributors to robophobia from the potential dual influence of technological features and individual traits. Through a 2 x 2 x 3 online experiment, a robot’s physical human-likeness, gender, and status were manipulated and individual differences in robot beliefs and personality traits were measured. The effects of robot traits on phobia were non-significant. Overall, subjective beliefs about what robots are, cultivated by media portrayals, whether they threaten human identity, are moral, and have agency were the strongest predictors of robophobia. Those with higher internal locus of control and neuroticism, and …
What’S In A Name And/Or A Frame? Ontological Framing And Naming Of Social Actors And Social Responses, David Westerman, Michael Vosburg, Xinyue Liu, Patric R. Spence
What’S In A Name And/Or A Frame? Ontological Framing And Naming Of Social Actors And Social Responses, David Westerman, Michael Vosburg, Xinyue Liu, Patric R. Spence
Human-Machine Communication
Artificial intelligence (AI) is fundamentally a communication field. Thus, the study of how AI interacts with us is likely to be heavily driven by communication. The current study examined two things that may impact people’s perceptions of socialness of a social actor: one nonverbal (ontological frame) and one verbal (providing a name) with a 2 (human vs. robot) x 2 (named or not) experiment. Participants saw one of four videos of a study “host” crossing these conditions and responded to various perceptual measures about the socialness and task ability of that host. Overall, data were consistent with hypotheses that whether …
Doctor Who?: Norms, Care, And Autonomy In The Attitudes Of Medical Students Towards Ai Pre And Post Chatgpt, Andrew Prahl, Kevin Tong Weng Jin
Doctor Who?: Norms, Care, And Autonomy In The Attitudes Of Medical Students Towards Ai Pre And Post Chatgpt, Andrew Prahl, Kevin Tong Weng Jin
Human-Machine Communication
This study adopts the combined TAM-TPB model to investigate attitudes and expectations of machines at a pre-career stage. We study how future doctors (medical students) expect to interact with future AI machinery, what AI usage norms will develop, and beliefs about human and machine autonomy. Semi-structured interviews were conducted. Wave one occurred six-months prior to the public release of ChatGPT; wave two occurred in the 6 months following. Three themes emerged: AI is tomorrow, wishing for the AI ouvrier, and human contrasts. Two differences were noted pre- versus post-ChatGPT: (1) participants began to view machinery instead of themselves as the …
In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen
In Seal We Trust? Investigating The Effect Of Certifications On Perceived Trustworthiness Of Ai Systems, Magdalena Wischnewski, Nicole Krämer, Christian Janiesch, Emmanuel Müller, Theodor Schnitzler, Carina Newen
Human-Machine Communication
Trust certification through so-called trust seals is a common strategy to help users ascertain the trustworthiness of a system. In this study, we examined trust seals for AI systems from two perspectives: (1) In a pre-registered online study participants, we asked whether trust seals can increase user trust in AI systems, and (2) qualitatively, we investigated what participants expect from such AI seals of trust. Our results indicate mixed support for the use of AI seals. While trust seals generally did not affect the participants’ trust, their trust in the AI system increased if they trusted the seal-issuing institution. Moreover, …
External And Internal Attribution In Human-Agent Interaction: Insights From Neuroscience And Virtual Reality, Nina Lauharatanahirun, Andrea Won, Angel Hsing-Chi Hwang
External And Internal Attribution In Human-Agent Interaction: Insights From Neuroscience And Virtual Reality, Nina Lauharatanahirun, Andrea Won, Angel Hsing-Chi Hwang
Human-Machine Communication
Agents are designed in the image of humans, both internally and externally. The internal systems of agents imitate the human brain, both at the levels of hardware (i.e., neuromorphic computing) and software (i.e., neural networks). Furthermore, the external appearance and behaviors of agents are designed by people and based on human data. Sometimes, these humanlike qualities of agents are purposely selected to increase their social influence over human users, and sometimes the human factors that influence perceptions of agents are hidden. Inspired by Blascovich’s “threshold of social influence’, a model designed to explain the effects of different methods of anthropomorphizing …
The Impact Of Human-Ai Relationship Perception On Voice Shopping Intentions, Marisa Tschopp, Kai Sassenberg
The Impact Of Human-Ai Relationship Perception On Voice Shopping Intentions, Marisa Tschopp, Kai Sassenberg
Human-Machine Communication
In the emerging field of voice shopping with quasi-sales agents like Amazon's Alexa, we investigated the influence of perceived human-AI relationships (i.e., authority ranking, market pricing, peer bonding) on (voice-)shopping intentions. In our cross-sectional survey among experienced voice shoppers, we tested hypotheses specifically differentiating voice shopping for low- and high-involvement products. The results emphasized the importance of socio-emotional elements (i.e., peer bonding) for voice shopping for high-involvement products. While calculative decision-making (i.e., market pricing) was less relevant, the master-servant relationship perception (i.e., authority ranking) was important in low-involvement shopping. An exploratory analysis of users’ desired benefits of voice shopping reinforces …
Chatbot Vs. Human: The Impact Of Responsive Conversational Features On Users’ Responses To Chat Advisors, Stefanie H. Klein, Sonja Utz
Chatbot Vs. Human: The Impact Of Responsive Conversational Features On Users’ Responses To Chat Advisors, Stefanie H. Klein, Sonja Utz
Human-Machine Communication
As educational organizations increasingly consider supporting or replacing human chat advisors with chatbots, it is crucial to examine if users perceive a chatbot differently from a human. Chatbots’ conversational features may signal responsiveness and thus improve user responses. To explore this, we conducted three online experiments using a study advising setting. We computed pooled data analyses because the individual study results did not provide clear support for our hypotheses. Results indicate that users prefer human agents regarding competence and intention to use but not perceived enjoyment. Responsiveness increased likability, warmth, and satisfaction. Perceptions of the interaction mediated the responsiveness effects. …
Communication Style Adaptation In Human-Computer Interaction: An Empirical Study On The Effects Of A Voice Assistant’S Politeness And Machine-Likeness On People’S Communication Behavior During And After The Interacting, Aike C. Horstmann, Clara Strathmann, Lea Lambrich, Nicole Krämer
Communication Style Adaptation In Human-Computer Interaction: An Empirical Study On The Effects Of A Voice Assistant’S Politeness And Machine-Likeness On People’S Communication Behavior During And After The Interacting, Aike C. Horstmann, Clara Strathmann, Lea Lambrich, Nicole Krämer
Human-Machine Communication
Humans adapt their communication style when interacting with one another. With interactive technologies such as voice assistants taking over the role of an interaction partner, the question arises whether and to what extent humans also adapt to their communication style. The adaptation could have a grounding function, ensuring efficient communication with the current interaction partner, or be based on priming which could endure and influence subsequent interactions. In a pre-registered experimental lab study, 133 participants interacted with a voice assistant whose communication style varied regarding politeness (polite vs. non-polite) and machine-likeness (machine-like vs. natural). Participants’ verbal behavior during and in …
Feminist Cybernetic, Critical Race, Postcolonial, And Crip Propositions For The Theoretical Future Of Human-Machine Communication, Paula M. Gardner, Jess Rauchberg
Feminist Cybernetic, Critical Race, Postcolonial, And Crip Propositions For The Theoretical Future Of Human-Machine Communication, Paula M. Gardner, Jess Rauchberg
Human-Machine Communication
The authors review theoretical trends in HMC research, as well as recent critical interventions in the HMC journal that usefully reshape and expand our research terrain. Conventional research such as positivist and quantified approaches are identified as restraining research questions and delimiting understandings of concepts including subjects, agency and interactivity. Feminist cybernetic, critical race, postcolonial and crip theoretical approaches are offered, examining how they fill research gaps in HMC, expanding content areas explored, and addressing diverse intersectional pressures, situated, and time/space dynamics that impact human machine interaction. The authors suggest these shifts are essential to expanding HMC research to address …
Machine Ex Machina: A Framework Decentering The Human In Ai Design Praxis, Cait Lackey, Zizi Papacharissi
Machine Ex Machina: A Framework Decentering The Human In Ai Design Praxis, Cait Lackey, Zizi Papacharissi
Human-Machine Communication
Artificial intelligence (AI) design typically incorporates intelligence in a manner that is affirmatory of the superiority of human forms of intelligence. In this paper, we draw from relevant research and theory to propose a social-ecological design praxis of machine inclusivity that rejects the presumption of primacy afforded to human-centered AI. We provide new perspectives for how human-machine communication (HMC) scholarship can be synergistically combined with modern neuroscience’s integrated information theory (IIT) of consciousness. We propose an integrated theoretical framework with five design practice recommendations to guide how we might think about responsible and conscious AI environments of the future: symbiotic …
Non-Fatal Intimate Partner Violence In Hardee County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Non-Fatal Intimate Partner Violence In Hardee County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Institute for Social and Behavioral Science (ISBS)
The current white paper tabulates non-fatal intimate partner violence (IPV) offenses across Hardee County, FL by using Florida Department of Law Enforcement (FDLE) Uniform Crime Report (UCR) data.
Non-Fatal Intimate Partner Violence In Flagler County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Non-Fatal Intimate Partner Violence In Flagler County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Institute for Social and Behavioral Science (ISBS)
The current white paper tabulates non-fatal intimate partner violence (IPV) offenses across Flagler County, FL by using Florida Department of Law Enforcement (FDLE) Uniform Crime Report (UCR) data.
2024 Top Trends In Academic Libraries, Brian Quigley, Thomas Caswell, Jennie Burroughs, Laura Costello, Cristalan Ness, Kristin Van Diest, Minglu Wang, Anna Yang
2024 Top Trends In Academic Libraries, Brian Quigley, Thomas Caswell, Jennie Burroughs, Laura Costello, Cristalan Ness, Kristin Van Diest, Minglu Wang, Anna Yang
EGS Content
This article explores the topics and issues that have been trending in academic libraries over the past two years. It draws on research and initiatives from librarians across the profession, highlighting the constant change libraries face. The launch of ChatGPT sparked discussions about the potential impact of artificial intelligence, open access and open science initiatives continued to gain momentum, and the lingering effects of COVID-19 on library workspaces and student well-being remained significant. Rich citations to the literature provide opportunities for further exploration.
Non-Fatal Intimate Partner Violence In Manatee County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Non-Fatal Intimate Partner Violence In Manatee County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Institute for Social and Behavioral Science (ISBS)
The current white paper tabulates non-fatal intimate partner violence (IPV) offenses across Manatee County, FL by using Florida Department of Law Enforcement (FDLE) Uniform Crime Report (UCR) data.
Unintentional Fatal Overdoses And Prior Incarceration, Amy Donley Phd, Alexandria Mcclarty Ba
Unintentional Fatal Overdoses And Prior Incarceration, Amy Donley Phd, Alexandria Mcclarty Ba
Institute for Social and Behavioral Science (ISBS)
This report shares analysis of unintentional fatal overdose victims from 2018-2022 in Orange County, Florida who had been incarcerated in the Orange County Jail at least once in the 365 days prior to their death. Specifically, this report examines the number of times the victim had been incarcerated in their lifetime in the jail and if they had flags in their files for mental health, persistent mental health, substance abuse, and/or detoxification. Data for this analysis were provided by Orange County Corrections and the Orange County Medical Examiner.
Batch Withdrawing Items In Alma, Jeanne Piascik, Sai Deng, Robin Chan, Suphi Ogreten
Batch Withdrawing Items In Alma, Jeanne Piascik, Sai Deng, Robin Chan, Suphi Ogreten
Faculty Scholarship and Creative Works
This workflow is used for the University of Central Florida Libraries’ deaccession project to batch withdraw single and/or multiple items and volumes in records in Ex Libris’ Library Management System, Alma. It comprises several parts, including creating to-be-withdrawn list and considering different scenarios, batch withdrawing items in Alma, batch updating the MARC 996 field used for local statistics in the bibliographic records, creating the batch import profile, importing the updated records, unlinking bibliographic records from the Network Zone, and copying all the 035 fields (OCLC number) for Connexion update. It shed light on an academic library’s deaccessioning project and will …
Non-Fatal Intimate Partner Violence In Volusia County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Non-Fatal Intimate Partner Violence In Volusia County, Fl, 2016-2020, Fiona Chanlatte, Jonzelle Bell Bs, Julio Montanez Ma, Amy Donley Phd
Institute for Social and Behavioral Science (ISBS)
The current white paper tabulates non-fatal intimate partner violence (IPV) offenses across Volusia County, FL by using Florida Department of Law Enforcement (FDLE) Uniform Crime Report (UCR) data.
Human-Machine Communication: Complete Volume. Volume 7 Special Issue: Mediatization
Human-Machine Communication: Complete Volume. Volume 7 Special Issue: Mediatization
Human-Machine Communication
This is the complete volume of HMC Volume 7. Special Issue on Mediatization
Artificial Sociality, Simone Natale, Iliana Depounti
Artificial Sociality, Simone Natale, Iliana Depounti
Human-Machine Communication
This article proposes the notion of Artificial Sociality to describe communicative AI technologies that create the impression of social behavior. Existing tools that activate Artificial Sociality include, among others, Large Language Models (LLMs) such as ChatGPT, voice assistants, virtual influencers, socialbots and companion chatbots such as Replika. The article highlights three key issues that are likely to shape present and future debates about these technologies, as well as design practices and regulation efforts: the modelling of human sociality that foregrounds it, the problem of deception and the issue of control from the part of the users. Ethical, social and cultural …
The Perturbing Mediatization Of Voice-Based Virtual Assistants: The Case Of Alexa, Leopoldina Fortunati, Autumn P. Edwards, Chad Edwards
The Perturbing Mediatization Of Voice-Based Virtual Assistants: The Case Of Alexa, Leopoldina Fortunati, Autumn P. Edwards, Chad Edwards
Human-Machine Communication
This study examines the role of voice-based assistants (VBAs), specifically Alexa, in the mediatization paradigm framework. The authors hypothesize that emerging technologies such as chatbots and VBAs intensify the process of online meta-reintermediation of news. Three research questions were investigated through a questionnaire administered to 655 university students in the US and Italy: Do participants try to get news from Alexa? Are participants aware that VBAs represent a case of meta-reintermediation of news? Does Alexa contribute to the potential hybridization of news, information, and knowledge? The analysis of 451 open-ended answers showed that only a fraction of participants searches for …
Communicative Ai And Techno-Semiotic Mediatization: Understanding The Communicative Role Of The Machine, Göran Bolin
Communicative Ai And Techno-Semiotic Mediatization: Understanding The Communicative Role Of The Machine, Göran Bolin
Human-Machine Communication
Mediatization discourse has so far mainly been centered on media from institutional or social-constructionist approaches. The technological developments within communications industries coupled with the wider societal process of datafication might, however, beg for dusting off the smaller, although the long-time existing, technological approach to mediatization as a complement to the two other approaches, in order to understand aspects of automation and human-machine communication. This theoretical article explores how existing mediatization approaches can refocus to include lessons learned from human-machine communication. The first section accounts for the main mediatization approaches. The second section discusses debates on communication, artificiality, and meaning-making. The …
A New Family Member Or Just Another Digital Interface? Smart Speakers In The Lives Of Families With Young Children, Giovanna Mascheroni
A New Family Member Or Just Another Digital Interface? Smart Speakers In The Lives Of Families With Young Children, Giovanna Mascheroni
Human-Machine Communication
Based on longitudinal qualitative research involving twenty families with at least one child aged eight or younger, the article provides an account of how families, as distinctive communicative figurations, adopt, use and make sense of smart speakers through diverse socially situated practices. Findings show that parents and children enter in a communicative relationship with smart speakers based on their attribution of human-like or machine-like traits to the device, and the device response to their expectations. Moreover, engaging in communicative practices through and with smart speakers, family members subvert or reinforce existing power relations. However, smart speakers acquire new agency by …
Mediatization And Human-Machine Communication: Trajectories, Discussions, Perspectives, Andreas Hepp, Göran Bolin, Andrea L. Guzman, Wiebke Loosen
Mediatization And Human-Machine Communication: Trajectories, Discussions, Perspectives, Andreas Hepp, Göran Bolin, Andrea L. Guzman, Wiebke Loosen
Human-Machine Communication
As research fields, mediatization and Human-Machine Communication (HMC) have distinct historical trajectories. While mediatization research is concerned with the fundamental interrelation between the transformation of media and communications and cultural and societal changes, the much younger field of HMC delves into human meaning-making in interactions with machines. However, the recent wave of “deep mediatization,” characterized by an increasing emphasis on general communicative automation and the rise of communicative AI, highlights a shared interest in technology’s role within human interaction. This introductory article examines the trajectories of both fields, demonstrating how mediatization research “zooms out” from overarching questions of societal and …
Smoothing Out Smart Tech’S Rough Edges: Imperfect Automation And The Human Fix, Christian Katzenbach, Christian Pentzold, Paloma Viejo Otero
Smoothing Out Smart Tech’S Rough Edges: Imperfect Automation And The Human Fix, Christian Katzenbach, Christian Pentzold, Paloma Viejo Otero
Human-Machine Communication
In this article, we take issue with an idea of autonomous and efficient automation that is upheld through the paradoxical conjunction of a flawed vision of the technological fix and the under-acknowledged human work required to fill in the gaps between machines and users. Our argument is based on two case studies that sit at opposite tails of automation processes: the front end of self-service checkouts and the back end of content moderation. This juxtaposition allows us to surface three themes on how the hype around automation is enabled by human interventions: the ad-hoc sociality in situated practices of automation, …
Embedding Information Literacy Practices In An Upper Division Chemistry Lab Class At A University In The United States Of America, Christopher Randles, Matilynn Lamm, Katy A. Miller
Embedding Information Literacy Practices In An Upper Division Chemistry Lab Class At A University In The United States Of America, Christopher Randles, Matilynn Lamm, Katy A. Miller
Faculty Scholarship and Creative Works
This poster discusses the implementation of information literacy into an upper division inorganic chemistry lab and the strategies employed to develop students’ information literacy in the laboratory course.
Oer For Libraries And Textbook Affordability Partners, Lily Dubach, Sarah Norris
Oer For Libraries And Textbook Affordability Partners, Lily Dubach, Sarah Norris
Open Ed Live
Join us for an interactive workshop that explores the synergies between libraries and Open Educational Resources (OER). This session will highlight libraries’ role in OER; explore how textbook affordability partners and libraries can exchange ideas, strategies, and best practices; provide a five-fold approach to open education in libraries; and include an active discussion about new technologies to streamline OER adoption, adaptation, authorship.