Social and Behavioral Sciences Commons^™

Chatgpt, Lamda, And The Hype Around Communicative Ai: The Automation Of Communication As A Field Of Research In Media And Communication Studies, Andreas Hepp, Wiebke Loosen, Stephan Dreyer, Juliane Jarke, Sigrid Kannengießer, Christian Katzenbach, Rainer Malaka, Michaela Pfadenhauer, Cornelius Puschmann, Wolfgang Schulz

Human-Machine Communication

The aim of this article is to more precisely define the field of research on the automation of communication, which is still only vaguely discernible. The central thesis argues that to be able to fully grasp the transformation of the media environment associated with the automation of communication, our view must be broadened from a preoccupation with direct interactions between humans and machines to societal communication. This more widely targeted question asks how the dynamics of societal communication change when communicative artificial intelligence—in short: communicative AI—is integrated into aspects of societal communication. To this end, we recommend an approach that …

Disentangling Two Fundamental Paradigms In Human-Machine Communication Research: Media Equation And Media Evocation, Margot J. Van Der Goot, Katrin Etzrodt

Human-Machine Communication

In this theoretical paper, we delineate two fundamental paradigms in how scholars conceptualize the nature of machines in human-machine communication (HMC). In addition to the well-known Media Equation paradigm, we distinguish the Media Evocation paradigm. The Media Equation paradigm entails that people respond to machines as if they are humans, whereas the Media Evocation paradigm conceptualizes machines as objects that can evoke reflections about ontological categories. For each paradigm, we present the main propositions, research methodologies, and current challenges. We conclude with theoretical implications on how to integrate the two paradigms, and with a call for mixed-method research that includes …

Archipelagic Human-Machine Communication: Building Bridges Amidst Cultivated Ambiguity, Marco Dehnert

Human-Machine Communication

In this commentary, I call for maintaining the archipelagic character of human-machine communication (HMC). Utilizing the metaphor of the archipelago or a chain of connected islands indicates that HMC entails a variety of islands differing in shape, size, location, and proximity to one another. Rather than aiming for conceptual unity and definitional homogeneity, I call for embracing a cultivated ambiguity related to HMC key concepts. Ambiguity in the sense of allowing these concepts to be flexible enough to be explored in different contexts. Cultivated in the sense of demanding resonance across individual studies and theoretical lineages to allow for cumulative …

Off-Course: Understanding The Popularity Of Alternative Golf Experiences, Juhee Kang, David Kwun, Jeeyeon (Jeannie) Hahn

Rosen Research Review

Alternative golf is a nascent leisure product category that is growing in popularity. However, little is known as to why, its potential impact on traditional golf, and whether it will encourage more and diverse people to play traditional golf. Drs. Juhee Kang, David Kwun, and Jeeyeon Jeannie Hahm at UCF Rosen College of Hospitality Management investigated the relationship between consumers' value perceptions, satisfaction, and involvement at golf entertainment venues, and whether those influenced their desire to return or refer, and, ultimately, spread their wings onto an actual golf course.

Beyond A 'Like': Building Parasocial Relationships With Baby Boomers On Facebook, Yunying (Susan) Zhong, Valeriya Shapoval, James Busser

Rosen Research Review

Baby boomers are a crucial cohort for hospitality marketing as they have more money to spend and more time on their hands than younger cohorts. However, reaching them on social media is harder. There is one social media platform popular with baby boomers: Facebook. Dr. YunYing Zhong and Dr. Valeriya Shapoval at UCF Rosen College of Hospitality Management, together with their collaborator, have combined their different areas of expertise to analyze the effectiveness of social media marketing directed at baby boomers from an unusual angle: the illusionary and imaginary relationships we build with fictional characters.

Theme Park Knowledge Hub Of The Future, Carissa Baker

Rosen Research Review

The global attractions industry has grown in size and innovation in the last few decades. Encompassing theme parks and waterparks as well as cultural and natural attractions, this segment has diverse career opportunities and constant potential for growth in mature and emerging markets. Theme parks alone garnered a billion visitors in 2019. Post-pandemic, the industry bounced back quicker than expected, with most operators seeing increased attendance and revenue. The attractions industry continues to develop new concepts which provide amazing experiences for guests around the world. However, retirement during the pandemic, coupled with the industry's rapid expansion, created a greater need …

Just Looking: Tourist Gaze And The Theme Park Experience, Wei Wei, Yanyan Zheng, Nathaniel Line, Lu Zhang

Rosen Research Review

What makes a memorable theme park experience? New research led by UCF Rosen College of Hospitality Management's Assistant Professor Wei Wei looks at how visitor experience is influenced by the 'tourist gaze'—the consumption of visual experiences, as well as other services, in a tourism destination. With important implications for theme park operators and managers, the study focuses on visitors' visual interactions with fellow visitors and finds they have a significant impact on visitors' emotions and the quality of their overall experience.

Theme Park Visitors Prefer Human-Like Robots In Customer Service Interactions, Ady Milman, Asli D.A. Tasci

Rosen Research Review

Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. Service robots are becoming increasingly popular in many industries and social settings, including education, childcare, elderly therapy centers, and even theme parks. Tourism and hospitality industries are adopting robots enthusiastically and are being closely studied to observe guest engagement and reaction to robotic services. UCF Rosen College of Hospitality Management researchers, Dr. Ady Milman and Dr. …

Creating Accessible Instructional Materials, Rachel E. Trnka

Faculty Scholarship and Creative Works

Presentation at the FLA 2023 pre-conference panel, titled FACRL presents Academic Libraries & Student Success for the Next Generation

Adding Linked Open Data To A Digital Humanities Collection In Alma, Sai Deng, Lee Dotson

Faculty Scholarship and Creative Works

Working with Digital Initiatives, digital humanities and history faculty members, the Metadata Librarian at the University of Central Florida Libraries has added Linked Open Data (LOD) to Ex Libris’ Alma for the PRINT Migration Network: Pemberton Correspondence Collection. Wikidata entries on people and places in this collection are created and their Uris are linked to the cataloging records. Meanwhile, Library of Congress (LC) linked open data vocabularies, such as LC Subject Headings, LC Name entities, FAST headings and genre headings are also added to the records. GeoNames are incorporated into the University Libraries’ Institutional Repository records and are under consideration …

Evaluating Library Instruction At 2-Year And 4-Year Institutions: Findings And Data Analysis, Karen Kaufmann, Katy A. Miller, Rachel E. Trnka

Faculty Scholarship and Creative Works

Presentation slides from Association of College & Research Libraries Project Outcome webinar on April 25, 2023.

Join us as we share our experience using Project Outcome for analysis of our cross-institutional research project. We'll discuss our process, methodology, and the findings from this research. Using our experience as a case study, we hope to generate ideas for others interested in exploring Project Outcome for other research projects. This may include identifying opportunities, planning and implementation considerations, and analyzing results.

The Role Of Aesthetics In Redesigning Accessible Information Literacy Modules, Rachel E. Trnka

Faculty Scholarship and Creative Works

The outbreak of COVID-19 added an increased sense of urgency to creating accessible online materials for higher education professionals, including academic librarians, as they explored new ways to engage with users online. Librarians who relied on in-person sessions to provide information literacy instruction to students shifted to synchronous and asynchronous instruction methods. This paper shares the experiences of an instruction librarian tasked with evaluating and redesigning a set of asynchronous information literacy modules for first-year undergraduate students in the summer of 2020. The evaluation and redesign were informed by contemporary debates about the design of online instructional materials from a …

Tracing The History Of Discourses On Professionalism In The “Sister Professions” Of Librarianship And Social Work In The United States, Rachel E. Trnka

Faculty Scholarship and Creative Works

In Whole Person Librarianship: A Social Work Approach to Patron Services (2019), Zettervall and Nienow aptly refer to librarianship and social work as ‘sister professions’, highlighting their gendered histories and similar professional values. Both librarianship and social work emerged as service-oriented, female-dominated professions in the late nineteenth century. Questions about professional identity have concerned librarians and social workers since those early days, with scholars and practitioners in both fields examining markers of professionalism, such as training, associations, and values. This article compares the historical development of professional social work and librarianship by tracing the changing discourses on professionalism, attending to …

Forging Relationships & Building Digital Collections: Outreach Strategies To Promote And Populate The Institutional Repository, Tim Bottorff, Kerri Bottorff, Lee Dotson

Faculty Scholarship and Creative Works

“If you build it, they will come,” asserts the omniscient narrator in the movie Field of Dreams. This magical sentiment rings true in a baseball setting, where zealous fandoms believe ardently in their teams and heroes. In the field of institutional repositories, however… well, it takes a little more time and effort! Specifically, you have to build it, promote it, populate it, and consistently demonstrate the value of it to students and faculty!

This poster describes how a subject librarian partnered with institutional repository managers to build and grow the digital scholarly presence of a college within the university’s …

More Than Just Captions: Using Universal Design For Learning (Udl) Guidelines To Create Accessible Videos, Rachel E. Trnka

Faculty Scholarship and Creative Works

The presentation at the 2023 Designing for Digital Conference explains the value of using Universal Design for Learning (UDL) guidelines proactively to design accessible videos in response to a new policy adopted at one librarian’s university; it challenges a common view that adding captions is all that is required to create accessible videos.

Linked Data, Wikidata And Their Implementations, Sai Deng

Faculty Scholarship and Creative Works

An introductory session on linked data, wikidata and related implementations delivered to participating students for a National Historical Publications and Records Commission (NHPRC) Major Collaborative Archives Initiative Grant led by Dr. Rosalind J. Beiler in History and Dr. Amy Giroux in Center for Humanities and Digital Research at the University of Central Florida.

Sage Research Methods Longer - Diamond's Hidden Gems.Pdf, Diamond Williams

EGS Content

Nearly everyone at UCF is involved in research, from students learning how to conduct research for the first time to faculty conducting research for publication. There are many programs and resources that motivate students to participate, from the Student Scholar Symposium to the Undergraduate Research Fellowship. SAGE Research Methods supports research at all levels by providing material to guide users through every step of the research process. Read on to learn more about what this resources can do for you, and how to access it!

2023 Environmental Scan, Michael Flierl, Brian Quigley, Thomas Caswell, Laura Costello, Cindy Li, Monica Maher, Cristalan Ness, Mary Piorun, Patrice-Andre Prud’Homme, Kristin Van Diest, Gregory Walker, Minglu Wang, Anna Yang

EGS Content

Every two years, the ACRL Research Planning and Review Committee conducts an environmental scan to summarize the key themes and trends in higher education and their potential implications for academic libraries. Committee members determined this year’s themes based on a review of news media, academic literature, grey literature, and other sources from 2021 and 2022. While themes such as scholarly communications, student assessment, and shared print continue to have impact, new themes around legislative interference, controlled digital lending, and digital transformation have also emerged. Common threads can be found across these themes including an increased focus on diversity, equity, and …

Knight Reads & New Books Longer - Diamond's Hidden Gems.Pdf, Diamond Williams

EGS Content

Considering the majority of titles you can grab off of the shelves in the UCF John C. Hitt Library are academic journals and articles, it can difficult to find current, popular titles and YA novels. While physical access to these novels may seem impossible, UCF actually has two sections in which you can find popular titles.Read on below to learn about Knight Reads, New Books, and how to access the catalogs for popular titles!

Volusia County, Fl Mental Health And Substance Use Disorder Treatment Gap Analysis, Amy Donley Phd, Jacquelyn Fernandez-Reiss, Caroline Austin

Institute for Social and Behavioral Science (ISBS)

The University of Central Florida's Institute for Social and Behavioral Science (ISBS) partnered with Volusia County to undertake a gap analysis focused on mental health and substance use disorder treatment. Specifically, we designed a study to determine the capacity of treatment options, identify barriers to seeking treatment, and illuminate what works particularly well. The gap analysis results can guide future decisions on allocating resources best to ensure that treatment is accessible to all in need.

Streaming Videos Longer - Diamond's Hidden Gems.Pdf, Diamond Williams

EGS Content

As a society, we are incorporating a new perspective on education, in which we value videos and films just as beneficial as textbooks and lectures. Documentaries, for example, do more than just entertain; they challenge our perspectives, educate us about important issues, and inspire us to take action. UCF is no stranger to the value of academic videos, hosting a plethora of streaming platforms with free access to students. Below, I will introduce you to four of the most popular sites, and how you can access them!

Analyzing And Enhancing Cmc Biography Subject Headings For Race And Gender, Sai Deng, Peter Spyers-Duran, Jeanne Piascik, Amy Dovydaitis, Kristine Shrauger

Faculty Scholarship and Creative Works

With equity, diversity, and inclusion in mind, and to improve access to the juvenile biographies in the University of Central Florida Curriculum Materials Center (CMC) Library, librarians from cataloging, CMC and ILL, analyzed 952 bibliographic records and enhanced subject headings with biographees' gender, race, nationality and other information. Statistics were compiled to measure subject headings for biases and inequalities. Local subjects, LCSH, LC Demographic Group Terms and Homosaurus terms were added to aid students to discover materials for the diverse population they will teach.

Long Proposal Description:

Dr. Rudine Bishop's theory "Windows, Mirrors and Sliding Glass Doors" explains that children …

Complete Issue, Volume 39, Issue 1

Journal of the Association for Communication Administration

This is the complete issue for Volume 39, Issue 1 of the Journal of the Association for Communication Administration.

Coping Mechanisms In Graduate School: A Discipline Comparison, Sandra P. Montenegro

The Pegasus Review: UCF Undergraduate Research Journal

The current study aimed to provide an overview of graduate students’ stress and coping mechanisms. Per self-reported questionnaires, participants (N=95) rated their experiences with academic-related stressors, common coping mechanisms, and strain outcomes (somatic symptoms, insomnia, and burnout). This study found that task-related stressors were the most prevalent for graduate schoolwork. More specifically, graduate students in STEM, Arts & Humanities, and Social Sciences rated the amount and difficulty of the tasks (quantitative and qualitative properties of tasks) as the highest stressors in graduate school. The preferred coping strategies across all fields were planning and emotional coping. Additionally, students in STEM reported …

Collecting Disney, Exhibit Sign, Judy Kuhns, Gina Rippens

Rosen Library Exhibits

On display: January-April 2023
Featured items: Disney souvenirs and cast member awards, and books from the Rosen Library Collection. Primary Curators: Judy Kuhns and Gina Rippens
See more items from this exhibit

Collecting Disney, Exhibit Brochure, Judy Kuhns, Gina Rippens

Rosen Library Exhibits

On display: January-April 2023
Featured items: Disney souvenirs and cast member awards, and books from the Rosen Library Collection. Primary Curators: Judy Kuhns and Gina Rippens

See more items from this exhibit

The Impact Of Student Motivation, Preparation, And Learned Helplessness On Undergraduate Students’ Communication With Advisors, Heather Carmack

Journal of the Association for Communication Administration

The purpose of this exploratory study was to examine communication factors that influence students’ academic advising appointments, including predictors of scheduling future advising appointments. Undergraduate students’ motivation and feelings of learned helplessness were related to their advising meeting preparation and their communication involvement during advising meetings. Students who reported high levels of motivation and low levels of learned helplessness were more likely to prepare for advising meetings and be communicative during meetings. Students with immediate advisors were more likely to communicate with their advisors during meetings. Advising meeting preparation, motivation, and learned helplessness were significant factors in future advising appointments.

Treatment Of The Differently Abled: Representations Of Disability From Victorian Periodicals To Contemporary Graphic Narratives, Rachelle Echevarria

Honors Undergraduate Theses

In recent years, a number of efforts have been made to promote diversity, equity, and inclusion in academic institutions, the workplace, and to examine and analyze representations of marginalized populations in a variety of literary and cultural contexts. These efforts usually acknowledge past mistakes, emphasizing the idea that history shall not and should not repeat itself. While analyzing the representations of disability is important in its own right, it's also important to understand why these perceptions exist. This thesis suggests that when the representations of disabilities from different mediums and from different time periods are examined in relationship, readers may …

An Analysis Of The Role Of Fentanyl In Fatal Overdoses In Orange County, Logan Michalski

Honors Undergraduate Theses

Fentanyl is a potent narcotic analgesic that leads to countless overdoses each year. Past studies have shown that fentanyl use has been growing substantially in counties within Florida. However, little research has been done to quantify and analyze rates of fentanyl overdose within Orange County, particularly over multiple year periods of time. The goal of this study is to provide information and analysis on the rates of fentanyl overdose within Orange County, Florida from 2019 to 2021, and to explore demographic factors that correlate with fentanyl overdose. It is hypothesized that the rate of fentanyl overdoses will have significantly increased …

Learning Disabilities And The Impact Of Accommodation Programs In Post-Secondary Education, Jacqueline Persaud

Honors Undergraduate Theses

As enrollment rates for students with learning disabilities steadily increase, post-secondary institutions must become more inclusive. Current literature reveals a gap in studies between post-secondary education and student views on access programs. Our endeavor focused on this community. The survey was distributed using SONA and by the Student Accessibility Services Office via Qualtrics. Our study looked at 312 participants, aged from 18 - over 30 years old and who varied in sex. More satisfaction with accommodations equated to more academic competence towards goals. However, the results showed less satisfaction with personal lives and self-acceptance. This is possibly due to participants …