Social and Behavioral Sciences Commons^™

The Patient Experience Movement Moment, William Lehrman Phd, Geoffrey Silvera Mha, Jason A. Wolf Phd

Patient Experience Journal

For years, the patient experience movement has continued to gain momentum. From a novel concept, there is an emerging consensus that the patient experience is a fundamental aspect of provider quality; one that complements established clinical process and outcome measures but is neither subsumed nor secondary to them. An increasing volume of research as encouraged by publications such as Patient Experience Journal show this to be true. As the expectation of a high-quality patient experience becomes the norm, these developments have brought us to what we call the patient experience movement moment and there is little doubt that the patient …

Customer Service Vs. Patient Care, Kathy Torpie

Patient Experience Journal

In a competitive market where financial resources are limited, many of the popular approaches to improving the patient experience involve large capital investments in such things as hotel style amenities and expensive technology. The author argues that marketing based on a model of the patient as a traditional ‘customer’ is ill conceived and contributes unnecessarily to the high cost of healthcare while lacking a true understanding of, or an appropriate response to, the most basic needs of hospitalized patients that lead to patient satisfaction.

Experience Framework

This article is associated with the Patient, Family & Community Engagement lens of The …

To Serve Patients Is Our Greatest Privilege, David T. Feinberg Md, Mba

Patient Experience Journal

In his guest editorial, Dr. David Feinberg of UCLA Health System reminds us of the power of patient voice and the lessons we should be open to learning from those we serve every day. He offers, "It is a blessing for us to work in an environment where we have the opportunity every day to touch someone’s life so deeply. We must never lose sight of that. It is our responsibility to not just treat our patients, but also to embrace them."

A Gathering Place For Patient Experience Research: The Power Of Community, Jason A. Wolf Phd

Patient Experience Journal

In introducing Issue 2, we explore the power of community and its implications in shaping not only the purpose and intent of Patient Experience Journal, but of the patient experience movement itself. Community defined in this moment is simple, yet significant, the key being unity around common interest and its focus on ownership and participation. The idea of community bears great weight and has provided strong guidance and purpose for the work of experience excellence. It supports the goal of elevating the conversation, helps align the voices engaged and provides the space for listening, learning and impact.

Experience Framework …

Mining In Peru: Indigenous And Peasant Communities Vs. The State And Mining Capital, Jan Lust

Class, Race and Corporate Power

The Peruvian economy depends for its growth on the export of natural resources and investment in the mining and hydrocarbon sectors. Peruvian governments and mining corporations have confronted anti-mining protests in different ways. While the current government has introduced policies of social inclusion to soften the negative effects of the operations of mining capital and policies of dialogue to engage social actors with the essence of governmental policies, mining companies use corporate social responsibility programs as a cover for the devastating effects of their operations on the environment and the livelihoods and habitats of the indigenous and peasant communities. Curiously, …

Ruling The Void, Ronald W. Cox

Class, Race and Corporate Power

Over the past few decades, political parties in the Western world have moved to the center-right of the political spectrum. In the process, there is a wider gulf between the policies favored by the party elite and their voting constituents, especially on the left.

Global Capitalism, Immigrant Labor, And The Struggle For Justice, William I. Robinson, Xuan Santos

Class, Race and Corporate Power

Around the world borders are militarized, states are stepping up repressive anti-immigrant controls, and native publics are turning immigrants into scapegoats for the spiraling crisis of global capitalism. The massive displacement and primitive accumulation unleashed by free trade agreements and neo-liberal policies, as well as state and “private” violence has resulted in a virtually inexhaustible immigrant labor reserve for the global economy. State controls over immigration and immigrant labor have several functions for the system: 1) state repression and criminalization of undocumented immigration make immigrants vulnerable and deportable and therefore subject to conditions of super-exploitation, super-control and hyper-surveillance; 2) anti-immigrant …

Lacuny Interlibrary Loan Roundtable Meeting Minutes, Fall 2014, Lacuny

Meeting Minutes

No abstract provided.

The Dynamics Of Medicaid & Public Health Spending: Implications For Aca Implementation, Glen P. Mays

Health Management and Policy Presentations

We estimate the dynamics and interactions of governmental spending on Medicaid and other public health services in all 50 states over a 15 year period. Using a quasi-experimental design with instrumental variables estimation, we find evidence that increased Medicaid spending leads to reduced governmental spending on other public health services, consistent with a crowd-out effect. Over 10 years, such crowd-out has the potential to diminish the health status improvements generated through health insurance coverage expansions.

Focus On Family: Research On Family Learning In Free-Choice Settings, Ana Houseal, Colleen Bourque

Ana K Houseal

The National Park Service (NPS) Advisory Board Education Committee was charged with identifying areas that would improve life-long learning in the NPS. In this session, we will present three components of a project looking at family learning in free-choice settings that emerged from this request. The components will include: a literature review developed for the NPS; complementary involvement of NPS personnel in reviewing literature and their voices; and a look at novices and experts in interpretation and research and their roles in crowd-sourced research. The presentations will be followed by round-table discussions, where participants will explore the ideas further.

The Dynamics Of Medicaid & Public Health Spending: Implications For Aca Implementation, Glen P. Mays

Glen Mays

We estimate the dynamics and interactions of governmental spending on Medicaid and other public health services in all 50 states over a 15 year period. Using a quasi-experimental design with instrumental variables estimation, we find evidence that increased Medicaid spending leads to reduced governmental spending on other public health services, consistent with a crowd-out effect. Over 10 years, such crowd-out has the potential to diminish the health status improvements generated through health insurance coverage expansions.

Lanthorn, Vol. 49, No. 27, November 20, 2014, Grand Valley State University

Volume 49, July 7, 2014 - June 1, 2015

Lanthorn is Grand Valley State's student newspaper, published from 1968 to the present.

Ua12/2/1 College Heights Herald, Vol. 90, No. 25, Wku Student Affairs

WKU Archives Records

WKU campus newspaper reporting campus, athletic and Bowling Green, Kentucky news.

• Harney, LaShana. Students, Student Government Association React to Gatton Academy of Mathematics & Science Expansion – Schneider Hall
• Mudd, Aaron. Student-Led Drug Policy Group Gains Ground – Students for Sensible Drug Policy
• Bradley, Erian. Box by Box: Students Learn About Homelessness at Shantytown – Housing & Residence Life
• Brown, Leah. Administration, Faculty Share Their Fight for Civil Rights
• Harney, LaShana. Student Government Association Executive Cabinet Vetoes Smoke-Free Measure – Smoking, Tobacco
• Retention Malfunction
• Parker, Jacob. Chin Up Despite the Chill – Winter, Weather
• Kolb, William. Gym Class Heroes – …

The Unequal Pursuit Of Happiness? Inequality In Agency, Optimism, And Access To The American Dream, Carol Graham

Brookings Scholar Lecture Series

The Declaration of Independence promises the opportunity to seek life fulfillment and happiness – in its fullest sense- for all U.S. citizens. Is happiness for all an increasingly elusive dream? There is increasing debate – both academic and political – about the extent to which the American Dream is equally available to all citizens today. U.S. trends in opportunity and in distributional outcomes are becoming more unequal by any number of measures. Is happiness as unequally shared as income in the U.S.? While U.S. attitudes about inequality and opportunity have historically been exceptional, are they still?

Our well-being metrics depict …

Students Graduate With "Low Burden Of Debt", Mark D. Weinstein

News Releases

The fear of college debt is one of the most talked about stories in the United States for good reason—it can keep students from pursuing a college degree. Cedarville University understands the issue, which is why it held tuition for current students this year.

And, as a result of significantly increasing financial aid over the past five years, and helping students become more creative in finding outside scholarships, Cedarville University is ranked 17th out of 50 Christian colleges for having the “Lowest Debt Burden,” according to Christian Universities Online.

Spartan Daily, November 20, 2014, San Jose State University, School Of Journalism And Mass Communications

Spartan Daily (School of Journalism and Mass Communications)

Volume 143, Issue 35

The Cowl - V.79 - N.11 - Nov 20, 2014

The Cowl

The Cowl - student newspaper of Providence College. Vol 79 - No. 11 - November 20, 2014. 24 pages.

Genocide To Gaming: Cahuilla Activism And The Tribal Casino Movement, Theodor P. (Ted) Gordon

Forum Lectures

What began with a poker club on an isolated Indian reservation in the California desert now rivals the commercial casino industry. While Indian casinos have rapidly transformed native and non-native communities across North America, their growth entails indigenous traditions practiced for millennia. For the Cabazon Band, who opened that first poker club and later defended it before the Supreme Court, gambling is linked to their tradition of self-determination. In fact, the Cahuilla nations, which include the Cabazon Band, continue to exert cultural practices that have significantly altered California's development since the arrival of Europeans, even during state-endorsed genocide. After the …

Community Scholars Program - Elliott County, Kentucky (Fa 730), Manuscripts & Folklife Archives

Folklife Archives Finding Aids

Finding aid only for Folklife Archives Project 730. This collection contains information and documentation about the Community Scholars Program’s workshops held in Elliott County, Kentucky during the summer of 2006. The collection features projects by all of the participants with special attention the “Elliott County Quilt Trails” project by Gwenda Adkins.

The President’S National Security Agenda Curtailing Ebola, Safeguarding The Future, Lawrence O. Gostin, Henry A. Waxman, William Foege

Georgetown Law Faculty Publications and Other Works

A clear lesson of the Ebola epidemic in West Africa is the need for strong public health systems globally, including in the United States. Ebola has highlighted the dangers of weak public health systems, from the immense shortage of health workers in West Africa to the budget cuts at the U.S. Centers for Disease Control and Prevention. In response to Ebola and the broader threat of infectious disease, President Obama has proposed a $6.2 billion supplemental funding request to Congress. The supplemental would surge resources for containing and treating Ebola in West Africa -- including a reserve of funds to …

Interest Groups In The Teaching Of Legal History, Herbert J. Hovenkamp

All Faculty Scholarship

One reason legal history is more interesting than it was several decades ago is the increased role of interest groups in our accounts of legal change. Diverse movements including law and society, critical legal theory, comparative law, and public choice theory have promoted this development, even among writers who are not predominantly historians. Nonetheless, in my own survey course in American legal history I often push back. Taken too far, interest group theorizing becomes an easy shortcut for assessing legal movements and developments without fully understanding the ideas behind them.

Intellectual history in the United States went into decline because …

The Interaction Of Feedback And Reward Contingency On Cardiovascular Reactivity During A Stressful Cognitive Task, Alvin B. Jin

USF Tampa Graduate Theses and Dissertations

Excessive sympathetic cardiovascular reactivity to stressful tasks is a risk factor for the development of cardiovascular disease (CVD). Many populations with a greater risk for CVD instead demonstrate blunted cardiovascular reactivity to stressful tasks. The motivational intensity theory identifies how motivation and effort influence sympathetic reactivity. Blunted reactivity may be a potential index of motivational dysregulation, which leads to poor behavioral decisions such as excess smoking or alcohol use, in turn increasing the risk for CVD. The current study sought to demonstrate how inhibited effort due to poor ability feedback with a low-contingency reward could directly increase the risk for …

Top Of The Order: Modeling The Optimal Locations Of Minor League Baseball Teams, W. Coleman Conley

Undergraduate Economic Review

Over the last twenty-five years, minor league baseball franchises have defined firm mobility. Revisiting the work of Michael C. Davis (2006), I construct a logistic regression model to predict which cities house minor league baseball teams. Six variables are tested for inclusion in the model, including population, income level, the number of major-league professional sports teams in a city, five-year population change, and distance from the closest professional team. Based on the model's predicted probabilities, cities are ranked in order of highest probability of having a team at each of the different levels from Class A to Class AAA.

Icils International Computer And Information Literacy Study 2013: At A Glance: Highlights From The Full Australian Report – Australian Students’ Readiness For Study, Work And Life In The Digital Age, Lisa De Bortoli, Sarah Buckley, Catherine Underwood, Elizabeth O'Grady, Eveline Gebhardt

ICT - Digital Literacy

The International Computer and Information Literacy Study (ICILS) is the first international comparative study that examines students’ acquisition of computer and information literacy: ‘the ability to use computers to investigate, create and communicate in order to participate effectively at home, at school, in the workplace and in society'. This publication includes highlights from the full Australian report called ICILS 2013: Australian students’ readiness for study, work and life in the digital age which is available for download from http://research.acer.edu.au/ict_literacy/6/

Preparing For Life In A Digital Age: The Iea International Computer And Information Literacy Study 2013 International Report, Julian Fraillon, John Ainley, Wolfram Schulz, Tim Friedman, Eveline Gebhardt

ICT - Digital Literacy

The International Computer and Information Literacy Study (ICILS) studied the extent to which young people have developed computer and information literacy (CIL) to support their capacity to participate in the digital age. ICILS is a response to the increasing use of information and communication technology (ICT) in modern society and the need for citizens to develop relevant skills in order to participate effectively in the digital age. It also addresses the necessity for policymakers and education systems to have a better understanding of the contexts and outcomes of CIL-related education programs in their countries. ICILS is the first crossnational study …

A Closer Look At The Impact Of Quantitative Easing On The Capital Markets: Garch Analysis Of The Exchange Traded Funds Market, Nicholas R. Duafala

Undergraduate Economic Review

This paper analyzes the effects of quantitative easing (QE) on the capital markets by modeling exchange traded funds (ETFs) returns using a generalized autoregressive conditional heteroskedasticity (GARCH) methodology. The results show that the 10-Year Treasury yields are significant in the returns of some sectors of the economy more so than others, and the Federal Funds Futures trading volume is significant in all ETFs return volatility. The implications of these results not only provide information about the reaction of the ETF market and QE, but also provide insight for developing investment strategies.

William Hamilton Underground Newspaper Collection, Nelson Poynter Memorial Library. Special Collections And University Archives., Jodi Geever-Ostrowsky, Patricia M. Landon

Special Collections and University Archives Finding Aids: All Items

This collection includes a variety of underground newspapers, various pamphlets and flyers, and various documents related to political activities, social justice, American involvement in the Vietnamese conflict, and other events during the late 1960s and early 1970s. Collected by William “Bill” Hamilton, a 1995 graduate of the University of South Florida, these materials illustrate the topics of discussion from that time and how the alternative and underground press characterized the rapidly changing social landscape. Most of the underground papers and miscellaneous documents originated from the Washington, D.C. metropolitan area. Mr. Hamilton donated these papers to the Nelson Poynter Memorial Library …

Structural Processes And Local Meaning: Explanatory Models, Political Economy, And Chagas Disease In Tropical Bolivia, Colin James Forsyth

USF Tampa Graduate Theses and Dissertations

This project describes and analyzes explanatory models of Chagas disease among people in a highly endemic area of eastern Bolivia, and examines the role that cultural and structural factors play in shaping explanatory models of this disease. Dressler (2001) characterizes medical anthropology as divided between two poles; the constructivist, which focuses on the "meaning and significance that events have for people," and the structuralist, which emphasizes the relationships between the components of a given society. This project endeavors to synthesize structuralist and constructivist perspectives by understanding the interaction between structural processes and explanatory models of Chagas disease.

The research took …

Not On My Street: Exploration Of Culture, Meaning And Perceptions Of Hiv Risk Among Middle Class African American Women, Corliss D. Heath

USF Tampa Graduate Theses and Dissertations

Black women remain at a higher risk for HIV infection than women of any other ethnic group. Of all new infections reported among U.S. women in 2010, 64% occurred in African Americans compared to 18% Whites and 15% Hispanic/Latina women (CDC 2013a; CDC 2014b). While the literature on HIV risk among African American women is extensive, it mostly focuses on low income, low education subgroups of women or those involved in high risk behaviors such as drug use. Very little has been done to understand the risk for HIV among college educated, middle class women who do not fit into …

The Life And Work Of Severo Sarduy: A Conversation With Mercedes Sarduy And Catalina Quesada, Cuban Research Institute, Florida International University

Cuban Research Institute Events

This flyer promotes the event "The Life and Work of Severo Sarduy: A Conversation with Mercedes Sarduy and Catalina Quesada".