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Communication

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Full-Text Articles in Social and Behavioral Sciences

Accessing Human Services Programs: Areas Of Improvement With Awareness And Communication, Risha Berry, Kaprea F. Johnson Feb 2020

Accessing Human Services Programs: Areas Of Improvement With Awareness And Communication, Risha Berry, Kaprea F. Johnson

Journal of Human Services: Training, Research, and Practice

Lack of accessibility to human services programs is a major barrier to service provision. Archival focus group data from 21 non-profit and public human services agency representatives examined consistency and discrepancies among reported services and services that were identifiable on the internet. This study is important because the internet is often the first step a consumer takes toward seeking help, if the information is not accessible online, this is a barrier to service. Our results found grave discrepancies between available information on websites and reported services during the focus group. Additionally, we found that most websites were not accessible to …


The Cowl - V. 84 - N. 17 - Feb 27, 2020 Feb 2020

The Cowl - V. 84 - N. 17 - Feb 27, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 84 - Number 17 - February 27, 2020. 24 pages.


Review Of Project Management In Libraries, Lydia Tang Feb 2020

Review Of Project Management In Libraries, Lydia Tang

Journal of Contemporary Archival Studies

The term “project management” brings to mind images of executive boardrooms or software teams, but projects on a large and small scale happen every day within a library. While many library science programs equip students with technical expertise, not many programs specifically offer project management training. Drawing upon over twenty years of working in public, special, and academic libraries as well as her formal training as a certified project management professional, Carly Wiggins Searcy provides a lean but approachable guide to project management applied to libraries. Using recognizable library-related scenarios, Searcy demystifies and clarifies the relevance of project management techniques …


Best Practices For The Collection Of Feedback From Campus Constituents Utilizing Campus And Community Partners, Maggie Mason Smith, Jessica L. Serrao, C. Lili Klar, Deanna Mcentire, Anne Grant, Gabriel Israel Feb 2020

Best Practices For The Collection Of Feedback From Campus Constituents Utilizing Campus And Community Partners, Maggie Mason Smith, Jessica L. Serrao, C. Lili Klar, Deanna Mcentire, Anne Grant, Gabriel Israel

Collaborative Librarianship

The Clemson Libraries Campus Feedback Task Force was created to collect feedback from a broad sample of campus constituents. This article outlines the Task Force’s approach and how the group effectively succeeded at the given charge. Seven Libraries employees, each with diverse expertise and a collaborative and supportive mentality, worked together to break down tasks and assign responsibilities based on members’ strengths, identifying and relying on outside partners as needed. This article will discuss the importance of collaboration within a library Task Force on a project that required skills in online and face-to-face campus interactions by examining the composition of …


Documenting A Trash Dump Community In Ethiopia, Mark D. Weinstein Feb 2020

Documenting A Trash Dump Community In Ethiopia, Mark D. Weinstein

News Releases

There are places in the world where people scavenge trash dumps to survive. These people have little hope of improving their lives. Mischelle McIntosh, assistant professor of communication at Cedarville University, is forming a summer mission team to document one such place in Ethiopia.


The Cowl - V. 84 - N. 16 - Feb 13, 2020 Feb 2020

The Cowl - V. 84 - N. 16 - Feb 13, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 84 - Number 16 - February 13, 2020. 39 pages.


Impacting Agriculture And Natural Resource Policy: County Commissioners’ Decision-Making Behaviors And Communication Preferences, Kati Lawson, Kevin Kent, Shelli Rampold, Ricky W. Telg, Ashley Mcleod-Morin Feb 2020

Impacting Agriculture And Natural Resource Policy: County Commissioners’ Decision-Making Behaviors And Communication Preferences, Kati Lawson, Kevin Kent, Shelli Rampold, Ricky W. Telg, Ashley Mcleod-Morin

Journal of Applied Communications

Elected officials at the local, state, and national levels play key roles in shaping the agriculture and natural resources (ANR) sectors through the development and implementation of ANR policies and regulations. As such, it has become necessary for members of the ANR community to understand the policy formation process and how to communicate effectively with elected officials about ANR policies and issues. However, little research has been conducted at the local level to examine how local elected officials (LEOs) interact with information specific to ANR policies to make decisions. This study was designed to assess the communication and information-seeking preferences …


Utilizing Extension As A Resource In Disaster Response: Florida Extension’S Communication Efforts During The 2017 Hurricane Season, Moses R. Mike, Shelli D. Rampold, Ricky W. Telg, Angela B. Lindsey Feb 2020

Utilizing Extension As A Resource In Disaster Response: Florida Extension’S Communication Efforts During The 2017 Hurricane Season, Moses R. Mike, Shelli D. Rampold, Ricky W. Telg, Angela B. Lindsey

Journal of Applied Communications

Crisis communication plays a significant role for the different audiences for which it is designed. Hurricanes and other disasters have resulted in major economic damage and disruption of social norms for extended periods of time in communities across the globe. In such circumstances, the Cooperative Extension Service is often called to take an active role in preparation, response, and recovery. As part of the local emergency management team, local Extension offices are positioned to provide a research base, relevant information, and faculty. As such, citizens often look to Extension faculty members for emergency resources and expertise. However, standard communication methods …


The Cowl - V. 84 - N. 15 - Feb 6, 2020 Feb 2020

The Cowl - V. 84 - N. 15 - Feb 6, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 84 - Number 15 - February 6, 2020. 24 pages.


Experience Communication Of Minangkabau Ethnic Boar Hunters In Pekanbaru, Riau, Indonesia., Tantri Puspita Yazid, Asep Suryana, Dadang Sugiana, Neni Yulianita Jan 2020

Experience Communication Of Minangkabau Ethnic Boar Hunters In Pekanbaru, Riau, Indonesia., Tantri Puspita Yazid, Asep Suryana, Dadang Sugiana, Neni Yulianita

Library Philosophy and Practice (e-journal)

Boar hunter for Minangkabau ethnic in Indonesia is a tradition. The goal of boar hunting is to repel boar pests that damage residents’ plantation. However, as time goes by, boar-hunting activities at this time become a media to channel hobbies and are considered as a tradition to increase the existence of men in Minangkabau. Each hunter usually carries two until three hounds. Boar hunters are people who risk exposure to rabies. This research is based on social action theory and phenomenological theory. The tradition of boar hunting by Minangkabau ethnic in PORBI Tuah Saiyo in Pekanbaru contains values of local …


The Cowl - V. 84 - N. 14 - Jan 30, 2020 Jan 2020

The Cowl - V. 84 - N. 14 - Jan 30, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 84 - Number 14 - January 30, 2020. 24 pages.


Environmental Crisis Communication Nrs 542, Joanna Burkhardt Jan 2020

Environmental Crisis Communication Nrs 542, Joanna Burkhardt

Library Impact Statements

No abstract provided.


Barn-Raising On The Digital Frontier: The L.A.U.N.C.H. Collaborative, Bradford W. Hesse, David Ahern, Michele Ellison, Eliah Aronoff-Spencer, Robin C. Vanderpool, Karen Onyeije, Michael C. Gibbons, Timothy W. Mullett, Ming-Yuan Chih, Victoria Attencio, Grant Patterson, Jessica Boten, Christopher Hartshorn, Ben Bartolome, Katie Gorscak, Melanie Mccomsey, Alexandra Hubenko, Bin Huang, Corey Baker, Don Norman Jan 2020

Barn-Raising On The Digital Frontier: The L.A.U.N.C.H. Collaborative, Bradford W. Hesse, David Ahern, Michele Ellison, Eliah Aronoff-Spencer, Robin C. Vanderpool, Karen Onyeije, Michael C. Gibbons, Timothy W. Mullett, Ming-Yuan Chih, Victoria Attencio, Grant Patterson, Jessica Boten, Christopher Hartshorn, Ben Bartolome, Katie Gorscak, Melanie Mccomsey, Alexandra Hubenko, Bin Huang, Corey Baker, Don Norman

Journal of Appalachian Health

A meta-analysis of oncology papers from around the world revealed that cancer patients who lived more than 50 miles away from hospital centers routinely presented with more advanced stages of disease at diagnosis, exhibited lower adherence to prescribed treatments, presented with poorer diagnoses, and reported a lower quality of life than patients who lived nearer to care facilities. Connected health approaches—or the use of broadband and telecommunications technologies to evaluate, diagnose, and monitor patients beyond the clinic—are becoming an indispensable tool in medicine to overcome the obstacle of distance.


Introducing The L.A.U.N.C.H. Collaborative, F. Douglas Scutchfield Md, Kevin Patrick Jan 2020

Introducing The L.A.U.N.C.H. Collaborative, F. Douglas Scutchfield Md, Kevin Patrick

Journal of Appalachian Health

The L.A.U.N.C.H. Collaborative: Linking & Amplifying User-Centered Networks through Connected Health: A Demonstration of Broadband-Enabled Connected Health and Community-Based Co-Design brings together a group of organizations that are eager to use Appalachian Kentucky as a site for the development of a project aimed at creating an environment that addresses two of the nation’s major concerns about cancer. First, individuals who live in rural and remote areas are more likely to die of cancer than those who live in urban or suburban settings. And second, geographic obstacles hinder their ability to access evidence-based strategies that can prevent cancer or treat it …


Advanced Audio Media Com/Flm 406, Joanna Burkhardt Jan 2020

Advanced Audio Media Com/Flm 406, Joanna Burkhardt

Library Impact Statements

No abstract provided.


The Cowl - V. 84 - N. 13 - Jan 16, 2020 Jan 2020

The Cowl - V. 84 - N. 13 - Jan 16, 2020

The Cowl

The Cowl - student newspaper of Providence College. Volume 84 - Number 13 - January 16, 2020. 24 pages.


Best Practices For Recruiting Students From The Basic Course, Jordan Atkinson, Nicholas T. Tatum Jan 2020

Best Practices For Recruiting Students From The Basic Course, Jordan Atkinson, Nicholas T. Tatum

Basic Communication Course Annual

This essay responds to the Basic Course Forum question about best practices for recruiting to and/or from the basic course.


Evaluating The Impact Of Marriage Renewal Workshop On Marital Satisfaction, Communication, Conflict Management, And Forgiveness: A Quantitative And Qualitative Analysis, Hien T. Kim Nguyen Jan 2020

Evaluating The Impact Of Marriage Renewal Workshop On Marital Satisfaction, Communication, Conflict Management, And Forgiveness: A Quantitative And Qualitative Analysis, Hien T. Kim Nguyen

Dissertations

The objectives of this study were to examine the impact of the Marriage Renewal Workshop (MRW) program for relationship satisfaction, communication skills, conflict resolution skills and levels of forgiveness among Vietnamese American married couple participants and their perceptions of the program's impact regarding these outcome variables. This evaluation mixed-method study employed a group of 64 participants who participated in before, after (using 4 closed-ended and open-ended questions) and six-week follow-up surveys and a group of 11 program participants who volunteered for in-depth interviews. Quantitative data were examined by using the Wilcoxon Signed Rank Test and Mann-Whitney U Test, whereas qualitative …


Apart Yet Still Together: An Interpretative Phenomenological Analysis Of How Coparents Navigate Conflict Post-Divorce, Rebecca Anderson Jan 2020

Apart Yet Still Together: An Interpretative Phenomenological Analysis Of How Coparents Navigate Conflict Post-Divorce, Rebecca Anderson

Department of Conflict Resolution Studies Theses and Dissertations

This study explored the experiences of parents choosing to coparent after divorce in an effort to understand the challenges and conflicts they encountered and how they managed those conflicts. The qualitative study included the experiences of 18 individuals, 9 mothers and 9 fathers through semi-structured interviews. Participants ranged in age from 31 to 52 years old. While all shared custody, they varied in custody arrangements. The number of years divorced ranged from one year to fifteen years. Parents had anywhere from one to four children between them. At the time of the divorce, children ranged in age from seven months …


Communication Strategies For Connecting Onevcu, The Grace E. Harris Leadership Institute At Virginia Commonwealth University, Jason Jacobus, Amy Lutero, Mary Peace Mcrae, Shravan Renapurkar, Kristin Richardson, Christian Wernz, Tonka Williams Jan 2020

Communication Strategies For Connecting Onevcu, The Grace E. Harris Leadership Institute At Virginia Commonwealth University, Jason Jacobus, Amy Lutero, Mary Peace Mcrae, Shravan Renapurkar, Kristin Richardson, Christian Wernz, Tonka Williams

The Grace E. Harris Leadership Institute Publications

This project analyzes and makes improvement suggestions for communication to VCU faculty and staff. The COVID-19 crisis has brought to light a variety of communication needs. Faculty and staff are feeling overwhelmed by a flood of emails, while at the same time are missing key information. We have assessed the current communication infrastructure, and together with the key VCU communicators have identified improved processes and policies.


Customer Service Challenges In Omni-Channel Retailing—An Exploratory Study Of Vague Language In Retailer Customer Service Policies, Terence L. Holmes, Edward C. Brewer Jan 2020

Customer Service Challenges In Omni-Channel Retailing—An Exploratory Study Of Vague Language In Retailer Customer Service Policies, Terence L. Holmes, Edward C. Brewer

Atlantic Marketing Journal

Retailers are interacting with customers via an ever-increasing number of touchpoints. The addition of social media and mobile devices to the traditional physical and virtual retail platforms has created an evolving consumer practice of using several such "touchpoints" in the course of a single purchase (the "omni-channel”). The difficulty of providing high levels of customer service has increased with the necessity of managing multiple channels under the retailer’s control and coordinating formally or informally with touchpoints not directly within the retailer’s own operations. Multiple sources of potentially conflicting information (e.g., order fulfillment) can lead to miscommunication, and thus poor service …


Incorporating Research Design In Public Diplomacy: The Role Of Listening To Foreign Publics, Juve J. Cortés, Thomas Jamieson Jan 2020

Incorporating Research Design In Public Diplomacy: The Role Of Listening To Foreign Publics, Juve J. Cortés, Thomas Jamieson

Public Administration Faculty Publications

Research design involves a set of decisions regarding what or who will be studied and the procedures in acquiring and analyzing information. In this article, we apply lessons from research design to public diplomacy, a field focused on engaging with foreign publics. Much prior scholarship sheds light on what PD is and its programs, but less attention has been given to the role of listening to understand what foreign publics think and believe. We propose three interrelated recommendations to improve the quality of implementing PD programs. First, before any program is implemented, we need to correctly identify a perceived issue …


Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman Jan 2020

Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman

Communication Faculty Journal Articles

Communicating technical information, especially in a crisis situation and particularly when the audience does not share the technical background, is a challenge that actuaries frequently face. This essay describes the dynamics and issues involved in crisis communications and provides some recommendations for actuaries confronting such a situation.


The Chilling Effect Of Copyright Permissions On Academic Research: The Case Of Communication Researchers, Patricia Aufderheide Jan 2020

The Chilling Effect Of Copyright Permissions On Academic Research: The Case Of Communication Researchers, Patricia Aufderheide

Joint PIJIP/TLS Research Paper Series

Communications researchers in the U.S., who routinely analyze copyrighted material, both qualitatively and quantitatively, face challenges from strict copyright. The doctrine of fair use permits some unpermissioned use of copyrighted works. Survey research shows that researchers routinely need access to copyrighted material; that they are often unsure or confused, even unknowing, about fair use; and that this lack of knowledge and/or familiarity leads to both failure to execute and failure to initiate, or “imagination foregone.” Creating a best practices code has improved knowledge but more institutional change is needed for knowledge to inform action.


Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel Jan 2020

Employee Engagement In The Federal Sector: An Exploration Of Communication, Respect, Motivation, And Encouragement, Jody Mcdaniel

Walden Dissertations and Doctoral Studies

The purpose of this qualitative case study was to investigate and deepen the understanding of employee engagement in the multigenerational workforce of a federal agency. Organizational culture in combination with the dispersion of staff across multiple generations presented the opportunity to inform the case study through scientific management theory and the theory of generations as well as concepts regarding organizational change, employee satisfaction, and organizational leadership. Research questions involved investigating factors influencing the reduction in employee satisfaction and engagement, the impact of generational differences, and the role leadership plays in altering employee engagement. Survey questions were developed based on 4 …


Strategies For Increasing Workforce Engagement, Joanne White Hayes Jan 2020

Strategies For Increasing Workforce Engagement, Joanne White Hayes

Walden Dissertations and Doctoral Studies

The existence of disengaged employees can reduce productivity and increase organizations’ costs. Engaged employees are vital to many organizations and the success of organizational leaders. Grounded in Herzberg's two factor theory, the purpose of this qualitative single case study was to explore strategies managers used to increase employee engagement in the nonprofit industry. Participants were 3 managers in South Carolina who successfully implemented strategies to increase employee engagement. Data were collected from semistructured interviews and a review of company documents. Data were analyzed using Yin’s 5-step method of analysis, and 3 themes emerged: providing clear and concise communication, recognition and …


Shifting A Culture, Ardeshir J. Arjomand Jan 2020

Shifting A Culture, Ardeshir J. Arjomand

Communication Senior Capstones

What is popular culture and how does it influence us? How can we be more critically aware consumers of media messages? Are we always "online", or is there some way we can disconnect? These are the questions I've attempted to define through my research and experience studying contemporary "pop culture". Consider this a beginner’s guide on how to become aware of and deal with the constant bombardment of media messages, and how to become a filter for content, rather than a sponge. As critical consumers of media we can cater our consumption to better suit our needs and lifestyles. This …


Hsu Communicative Practices: Administration Must Include The Student Voice, Q Medina Jan 2020

Hsu Communicative Practices: Administration Must Include The Student Voice, Q Medina

Communication Senior Capstones

This paper examines the impact of communication practices of university administration (openness and inclusion) on the student body’s sense of satisfaction, value, and connectedness by focusing on a selected collection of past moments of communication from administration to students. A total of five current instances where official emails were sent out addressing a handful of the biggest impactful events at the university and the following reactions from the overall student body was used as the qualitative data to analyze the effectiveness of such communication choices. Results of the observations confirmed that the current practices of the university administration were no …


Doing Gender: Cars And Culture In The United States, Adrian L. Zavala Jan 2020

Doing Gender: Cars And Culture In The United States, Adrian L. Zavala

Communication Senior Capstones

This qualitative research study aims to define and describe gender stereotypes and car culture. It will also explain how these stereotypes influence car culture and vice versa. This paper aims to explain how the mass media uses car culture in the United States and imposes gender stereotypes. The mass media I will be discussing includes but is not limited to commercials and magazine adverts. This paper asserts that by portraying what it means to be a man and what it means to be a woman, car companies build car culture and use pre-existing constructs of gender for marketing it. According …


Group Involvement: Cohesion & Tensions Through Collaboration, Edwin Hernandez Jan 2020

Group Involvement: Cohesion & Tensions Through Collaboration, Edwin Hernandez

Communication Senior Capstones

The importance of teamwork and group involvement is essential not only in school to complete a common goal, but employers need to know that you have cooperation skills and the ability to collaborate with others in a diverse setting effectively. As my roommates and I arrived from different parts of California into a rural small county called Humboldt, we all came for the environment, but perhaps for distinctively altered reasons. We looked to develop improved relationships as well as group communication within the confines of our living space. Additionally, the goal was to maintain and manage a clean environment within …