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Full-Text Articles in Social and Behavioral Sciences

Workplace Telepressure And Workaholism: Ict Boundary Creation As A Potential Moderator, Emily Wilder, Shahnaz Aziz Oct 2020

Workplace Telepressure And Workaholism: Ict Boundary Creation As A Potential Moderator, Emily Wilder, Shahnaz Aziz

River Cities Industrial and Organizational Psychology Conference

The goal of this study is to investigate the relationships between workplace telepressure, workaholism, and information and communication technology (ICT) boundary creation. Workaholism is the compulsive need to work incessantly (Oates, 1971). It has been linked with adverse effects such as work stress, sleep problems, burnout, physical complaints, and lower mental health (Andreassen et al., 2018; Clark et al., 2016). A work-related construct associated with similar negative outcomes (e.g., physical exhaustion, burnout, sleep problems, and poor work-life balance; Barber et al., 2019; Kao et al., 2020; Santuzzi & Barber, 2018) is workplace telepressure. Workplace telepressure is the urge and preoccupation …


Appraisal-Tendency Framework And Gender: A Moderator In The Emotions And Judgement Process, Sarah Tucker, Alexander T. Jackson, Satoris Howes, Kaitlyn Berry Oct 2020

Appraisal-Tendency Framework And Gender: A Moderator In The Emotions And Judgement Process, Sarah Tucker, Alexander T. Jackson, Satoris Howes, Kaitlyn Berry

River Cities Industrial and Organizational Psychology Conference

The study aims to clarify and understand the role that gender has on perceptions of justice through placement of blame and emotion. The Appraisal Tendency Framework explains how emotion impacts judgements, and the fairness theory explores how blame placement affects perceptions of justice. This research explores the impact of gender on both models. This study will utilize a 2 (emotional induction) x 2 (gender of actor) design. In the emotional induction portion, participants will view clips from movies to induce either sadness or anger. Following the video clip, all participants will be asked to write about a time they either …


Y'All Ain't Fair: Discrimination Against Southern Accents In Hiring Decisions, Brenna Armfield Oct 2020

Y'All Ain't Fair: Discrimination Against Southern Accents In Hiring Decisions, Brenna Armfield

River Cities Industrial and Organizational Psychology Conference

This research proposal investigates how southern accents impact hiring decisions. Specifically, it examines whether an applicant with a neutral American accent will be hired at a higher rate than an applicant with a southern accent. Perceived professionalism, competence, and intelligence are suggested mediators for the relationship between accent and hiring decision. Additionally, it is hypothesized that perceived similarity and geographical location will moderate the relationship between accent and evaluations related to hiring (professionalism, competence, and intelligence). Participants will be sampled from a geographically diverse range of universities and randomly assigned to one of four conditions: female applicant with a neutral …


The Disgust Sensitivity Scale, Ivory Tran Oct 2020

The Disgust Sensitivity Scale, Ivory Tran

River Cities Industrial and Organizational Psychology Conference

This study proposes a new measure of disgust sensitivity, specifically in four domains: core, animal-reminder, contamination-based, and moral-sexual disgust. The measure will be called the Disgust Sensitivity Scale (DSS). Previous measures have not been successful in showing an association between the moral-sexual disgust domain and overall disgust sensitivity. One of the suggested reasons is that moral and sexual transgressions often elicit a combination of anger and disgust rather than disgust alone. Thus, the current study attempts to measure moral-sexual disgust by designing test items that specifically target disgust as the elicited emotion. As the Disgust Scale – Revised (DS–R) is …


Using The Job Demands-Resources Model To Predict Burnout In Police Officers In The Uk And The Us, Jackie Keaton, Kristen J. Black, Jonathan Houdmont Oct 2020

Using The Job Demands-Resources Model To Predict Burnout In Police Officers In The Uk And The Us, Jackie Keaton, Kristen J. Black, Jonathan Houdmont

River Cities Industrial and Organizational Psychology Conference

The Job Demands-Resources (JD-R) model has been used in a number of research studies to predict burnout among human service professionals, including police officers. Rates of burnout among police officers can vary widely between countries and types of officers, which necessitates further exploration of the workplace stressors and conditions that impact how and why police officers experience burnout. In this study I will examine data from two samples of police officers, one from the United Kingdom and one from the United States, to explore if certain demands and resources have different weights in contributing to burnout for police officers in …


Linking Psychology Curriculum With Career Skills: The Faculty Perspective, Andrea Montoya, Jenna Hochstetler, Alexa Sterling, Kelly Gardner, Shawn Bergman Oct 2020

Linking Psychology Curriculum With Career Skills: The Faculty Perspective, Andrea Montoya, Jenna Hochstetler, Alexa Sterling, Kelly Gardner, Shawn Bergman

River Cities Industrial and Organizational Psychology Conference

The popularity of the psychology degree among undergraduate students demonstrates the widespread appeal of a degree that incorporates an understanding of social constructs, behaviorism, individual motivations, empirical research designs, levels of statistical analysis, and a deeper understanding of problem-solving. Despite the various skills psychology students gain in their training, these students are chronically unemployed in the workforce. One possible reason for their unemployment may be that many psychology students and graduates struggle to identify transferable skills acquired from their core undergraduate psychology courses and relate to potential employers. The proposed study aims to address this gap by developing and administering …


App Vs Covid, Logan Wellersdick, Samantha Daniels, Aaron Carpenter, Ava Young, Connor Linden, Royale Nicholson, Timothy Ludwig Oct 2020

App Vs Covid, Logan Wellersdick, Samantha Daniels, Aaron Carpenter, Ava Young, Connor Linden, Royale Nicholson, Timothy Ludwig

River Cities Industrial and Organizational Psychology Conference

Across the world, the coronavirus (COVID-19) pandemic is changing the landscape of the way in which people live and behave. Practicing infection control behaviors as set forth by the CDC, WHO, and other public health organizations is imperative on college campuses around the country where population density is high and frequent interactions are practiced by students. Behavioral interventions have been documented to work in industry to reduce injury, as well as in health promotion and infection prevention; therefore, behavioral interventions are predicted to be effective in slowing the spread of COVID-19. While most studies are looking at the outcomes of …


Moving Toward Sustainability: An Investigation Into The Relationship Between Esg Scores And Organizational Outcomes In Hrm, Nicolas Simard, Shawn Bergman, Jim Westerman Ph.D, Yalcin Acigkoz Oct 2020

Moving Toward Sustainability: An Investigation Into The Relationship Between Esg Scores And Organizational Outcomes In Hrm, Nicolas Simard, Shawn Bergman, Jim Westerman Ph.D, Yalcin Acigkoz

River Cities Industrial and Organizational Psychology Conference

The issue of sustainability in business has been a central topic of interest for some time. The role of Human Resource Management (HRM) professionals within those sustainable efforts may not be immediately apparent, but as a growing body of research in the field indicates, HRM Professionals are essential to successful company-wide sustainable initiatives. It would only make sense, then, that the impact of sustainable measures on HR outcomes be studied at length; using data from thousands of companies, our study examines the potential correlations between HR practices and sustainable efforts in business. This study will investigate the relationships that exist …


Generating A Predictive Model For Injury Rates For A Chemical Manufacturing Company, Jacob Ledford, Charles Riggs Matthews, Haley Henderson, Catherine Parks, Samuel Biggs, Royale Nicholson, Shawn Bergman, Yalcin Acikgoz, Timothy Ludwig Oct 2020

Generating A Predictive Model For Injury Rates For A Chemical Manufacturing Company, Jacob Ledford, Charles Riggs Matthews, Haley Henderson, Catherine Parks, Samuel Biggs, Royale Nicholson, Shawn Bergman, Yalcin Acikgoz, Timothy Ludwig

River Cities Industrial and Organizational Psychology Conference

Workplace safety is not a new field of study, but the application of data analytics as a predictive tool is relatively new to the area. Beyond the obvious harm caused to workers, fatal and nonfatal injuries accrue a significant financial burden nationwide. Previous safety measures have focused largely on reactive tools. While these have done a significant job reducing nonfatal workplace injuries, they have done little to assuage fatal ones. Predictive analysis may be the next step in reducing workplace injury. By mining and processing safety-related data, predictive analysis can inform employers of high risk situations before they happen. By …


Linking Psychology Curriculum With Career Skills: The Student Perspective, John Lang, Shawn Bergman, Donovan Mattox, Mulan Lee, John Lang Oct 2020

Linking Psychology Curriculum With Career Skills: The Student Perspective, John Lang, Shawn Bergman, Donovan Mattox, Mulan Lee, John Lang

River Cities Industrial and Organizational Psychology Conference

Students who obtain a bachelor’s degree in psychology gain a variety of knowledge and build an understanding of social constructs, behaviorism, empirical research designs, levels of statistical analysis, and a deeper understanding of problem-solving. However, psychology students who directly enter the workforce face dauntingly high unemployment rates despite having gained these skills . A possible explanation for psychology graduates’ chronic underemployment is that they do not understand how their learned skill sets translate into the workplace. The proposed study aims to address this gap by developing a survey to assess psychology students’ understanding of the knowledge and critical skill sets …


Motivational Contagion In A Leader-Follower Dynamic, Reed Priest, Richard Moffett, Alexander Jackson, Glenn Littlepage Oct 2020

Motivational Contagion In A Leader-Follower Dynamic, Reed Priest, Richard Moffett, Alexander Jackson, Glenn Littlepage

River Cities Industrial and Organizational Psychology Conference

Motivational contagion is a process where one individual’s intentions are adopted by others (Dragoni & Kuenzi, 2012). Leaders enact motivational contagion when they share their goal orientations with followers. The present work proposes applying motivational contagion to a leader-follower dynamic to identify how it occurs and if substitutes/neutralizers to leadership reduce the rates of motivational contagion. Data from 300 followers will be collected using MTurk. It is hypothesized that motivational contagion occurs because leaders behaviorally establish and reinforce a desired climate that signals similar goal orientations in followers. The presence of substitutes/neutralizers to leadership are hypothesized to reduce the rates …


Autism Spectrum Disorder In The Workplace: How Does The Timing Of Disclosure Decisions Affect Selection Ratings?, Kyshira Simmons, Mark Frame Oct 2020

Autism Spectrum Disorder In The Workplace: How Does The Timing Of Disclosure Decisions Affect Selection Ratings?, Kyshira Simmons, Mark Frame

River Cities Industrial and Organizational Psychology Conference

Despite the increase of working adults with an ASD diagnosis in society (Burgess & Cimera, 2014; Hensel, 2017), research has not addressed whether disclosure of one’s ASD diagnosis results in differing decision-making outcomes as it relates to hiring and selection in the workplace. As more individuals with ASD enter the workforce, the need to know whether their diagnosis may serve as a limiting factor in this process will be a pressing concern of this population. The goal of this research aims to provide some initial insight as to when and how to disclose one's diagnosis to not only ensure their …


Validating A Measurement Culture Survey For Use In Improving Analytics Readiness, Julie Brooks, Cori Ferguson, Nicholas Granowsky, Ava Young, Yalcin Acigkoz, Timothy Ludwig Oct 2020

Validating A Measurement Culture Survey For Use In Improving Analytics Readiness, Julie Brooks, Cori Ferguson, Nicholas Granowsky, Ava Young, Yalcin Acigkoz, Timothy Ludwig

River Cities Industrial and Organizational Psychology Conference

Organizations lean more heavily on large quantities of data to base their decisions using analytics. However, analytics using big data relies heavily on data quality, which can be compromised by a lack of data variability. A major obstacle is the reduced variability in these reports due to the measurement culture of an organization. If employees perceive they may be reprimanded if near miss data is reported then they may record inaccurate data or even hide the incident by not reporting. Additionally, if employees perceive that their participation in safety measurement is met with management inaction, they are far less likely …


Will The Number Of Behavioral Anchors Increase Rater Accuracy In Performance Evaluations?, Kelsey Byerly, Mark Frame Ph.D. Oct 2020

Will The Number Of Behavioral Anchors Increase Rater Accuracy In Performance Evaluations?, Kelsey Byerly, Mark Frame Ph.D.

River Cities Industrial and Organizational Psychology Conference

This research project assesses whether the number of behavioral anchors increases rater accuracy in performance evaluations. Specifically, it observes whether a behavioral anchor rating scale (BARS) with five behavioral anchors will be more accurate in scoring performance evaluations than BARS with three behavioral anchors. The accuracy of the ratings is assessed in terms of scale alphas, absolute differences between ratings and true score estimates, and over and under rating. In addition, this study explores whether rating accuracy varies among raters with different degrees of conscientiousness. All participants will be recruited from Middle Tennessee State University and Amazon’s MTurk. The study …


A New Short Measure Of The Dark Tetrad, Sarah Dean, Dr. Michael Hein, Alexander T. Jackson, Amanda Terry Oct 2020

A New Short Measure Of The Dark Tetrad, Sarah Dean, Dr. Michael Hein, Alexander T. Jackson, Amanda Terry

River Cities Industrial and Organizational Psychology Conference

This paper proposes a research project that aims to develop a new short measure of the Dark Tetrad, which is a term used to describe the combination of the dark personality traits of Machiavellianism, psychopathy, narcissism, and sadism. These dark personality traits are characterized by social offensive traits that are not extreme enough to garner clinical attention. There is a need for a short measure of the Dark Tetrad because 1) there is currently no short measure of the Dark Tetrad, and 2) the current short measures of the Dark Triad (which includes Machiavellianism, psychopathy, and narcissism) are inconsistent with …


Re-Conceptualizing And Measuring Tacit Knowledge, Mariyam Sumaiya, Alexander Jackson, Ashley Pearson Oct 2020

Re-Conceptualizing And Measuring Tacit Knowledge, Mariyam Sumaiya, Alexander Jackson, Ashley Pearson

River Cities Industrial and Organizational Psychology Conference

This paper proposes to develop a new measure of tacit knowledge based on an updated definition that distinguishes tacit knowledge and tacit skills which we build based on Taylor’s taxonomy (2007). Since tacit knowledge is domain specific, we also propose a new method of measuring tacit knowledge that can be replicated across domains. Additionally, we study the connection between tacit knowledge and mindfulness. This study occurs in two stages. The participants in the first stage will be subject matter experts in the field of research methodology. These individuals will receive a questionnaire seeking critical incidents based on their experiences, which …


The Effects Of Covid-19 On Organizational Trust, Hannah Ferriell, Courtney Keim Oct 2020

The Effects Of Covid-19 On Organizational Trust, Hannah Ferriell, Courtney Keim

River Cities Industrial and Organizational Psychology Conference

Organizational trust is vital to the psychological health of employees and is related to a myriad of benefits (job satisfaction, work engagement; Chughtai, Byrne, & Flood, 2015; Shockley-Zalabak, Ellis, & Winograd, 2000). Unfortunately, many employees do not trust their employers, which implies that the organizations for which those employees work may be missing out on the positive effects associated with trust (American Psychological Association, 2018). Organizational change can exacerbate feelings of distrust (Morgan & Zeffane, 2003). Due to the COVID-19 pandemic, organizations across the world are now having their employees work from home and are instituting new safety precautions, examples …


The Impact Of Turnover On Team Performance Within Major League Soccer Teams, Austin Boynton, Glenn Littlepage, Mike Hein, Dana Fuller Oct 2020

The Impact Of Turnover On Team Performance Within Major League Soccer Teams, Austin Boynton, Glenn Littlepage, Mike Hein, Dana Fuller

River Cities Industrial and Organizational Psychology Conference

Success within teams is a result of many factors and may vary across situations and the teams themselves being examined (Morgan, Campione, and Jerrell, 2004). Take for example team success within business. Some may predict that success within teams is due to individual & collaborative efforts, individual & team efficacy, and a shared mental model. But success depends on the context in which the work takes places as well as other factors such as if the work encourages a highly collaborative environment versus work that requires low collaboration within job task completion. One factor not entirely addressed is variance within …


Introduction Of The Etsu Ballad Health Strong Brain Institute, Chelsea L. Robertson, Tess A. Simpson Oct 2020

Introduction Of The Etsu Ballad Health Strong Brain Institute, Chelsea L. Robertson, Tess A. Simpson

River Cities Industrial and Organizational Psychology Conference

Adverse Childhood Experiences (ACEs) contribute to shorter, less healthy, and less productive lives. ACEs result from growing up in households with addiction, mental illness, abuse, or loss, all of which expose children to chronic toxic stress, and produce measurable structural changes in children’s developing brains that last a lifetime. These changes, which include an overdeveloped stress response system that impairs learning and planning and results in underdeveloped self-regulatory systems, impact performance in the workplace, especially in institutions of higher education. ACEs in East Tennessee and at ETSU are higher than the national average. About 1 in 4 East Tennesseeans have …


Linkedin For Searching Better Job Opportunity: Passive Jobseekers’ Perceived Experience, Md Sajjad Hosain, Ping Liu Oct 2020

Linkedin For Searching Better Job Opportunity: Passive Jobseekers’ Perceived Experience, Md Sajjad Hosain, Ping Liu

The Qualitative Report

LinkedIn is a famous online social networking platform for the jobholders, jobseekers and employers although their purposes vary. Passive jobseekers are those who already have jobs but are searching for better alternatives. In this paper, we tried to identify the passive jobseekers’ perceived experience towards LinkedIn as a job searching platform. We used Focused Group Discussion (FGD) method to unmask the perception of 150 respondents from Bangladesh and India who use LinkedIn as professional social networking site frequently. After summarizing the FGD results, it was revealed that LinkedIn is the most preferred source of job search tool among the passive …


Youth’S Usage Of New Media: Exploring Learning And Identity Formation, Nurzali Ismail Oct 2020

Youth’S Usage Of New Media: Exploring Learning And Identity Formation, Nurzali Ismail

The Qualitative Report

This study investigated youth’s usage of new media technologies in and out of school as well as how it relates to learning and identity formation. Even though youth’s usage of new media in school is inferior compared to out of school, it does not mean that both contexts are disconnected. In fact, there is a possible relationship established between both contexts and such connection can prove to be significant for youth’s learning and identity formation. Communities of Practice (COPs) was adopted as the theoretical foundation of the study. The research method employed was case study. Data collection involved six 13 …


From Participants To Co-Researchers: Methodological Alterations To A Qualitative Case Study, Elizabeth M. Pope Oct 2020

From Participants To Co-Researchers: Methodological Alterations To A Qualitative Case Study, Elizabeth M. Pope

The Qualitative Report

Researchers request a variety of levels of engagement from their participants in a research study. This can range from merely serving as a data generation opportunity to being actively involved in each stage of the project. The latter is a co-researcher. In this paper, I explore how nine participants in a qualitative case study became co-researchers by the study’s conclusion. The increase in their active participation required methodological alterations to the project while I conducted the study. This paper presents these alterations by examining: (1) my position as a researcher; (2) my relationship with the participants; (3) the trajectory of …


Consumerization Of It: Nexus Of Smac Technology Adoption By The Indian Libraries, Rajendra Babu Oct 2020

Consumerization Of It: Nexus Of Smac Technology Adoption By The Indian Libraries, Rajendra Babu

Library Philosophy and Practice (e-journal)

The study assesses awareness, use and adoption benefits of SMAC (Smart, Mobile, Analytics and Cloud Computing) Technologies among the LIS professionals working across the libraries of different strata in India. 235 responses obtained using a structured questionnaire and analysed using descriptive statistics method. 99.6% respondents use mobile phones, 58.7% post library activities using social media daily for this purpose 61.3% use Facebook, 52.8% use YouTube, 69.4 use WhatsApp, 31.5% use Facebook Messenger and 18.7% use Instagram. Majority use mobile apps for rendering services, 14.9% for searching catalogue, 11.9% for membership facilities, 8.5%, 10.6% for book renewal facilities and book reservation …


Users’ Awareness Of Personal Information On Social Media: Case On Undergraduate Students Of Universitas Indonesia, Rahmad Nur Iman, Taufik Asmiyanto, Muhammad Hanif Inamullah Oct 2020

Users’ Awareness Of Personal Information On Social Media: Case On Undergraduate Students Of Universitas Indonesia, Rahmad Nur Iman, Taufik Asmiyanto, Muhammad Hanif Inamullah

Library Philosophy and Practice (e-journal)

Posting a personal data information on social media can be easily done by anyone. These activities are easily found on the user's social media profile page, which is not uncommon to contain personal information. This is coupled with the possibility of security gaps in social media services, can be utilized for various purposes, and by anyone, including other users and service providers themselves. On the other hand, regulations and policies regarding personal data information, have not been clearly regulated in Indonesia. By using a qualitative approach, this research aims to determine the stage of the user consciousness related to personal …


Information Needs And Seeking Behavior Of Farmers In Southern Ethiopia, Deribe Kaske Oct 2020

Information Needs And Seeking Behavior Of Farmers In Southern Ethiopia, Deribe Kaske

Library Philosophy and Practice (e-journal)

Information is an important factor in agricultural development. The study investigated farmers’ agricultural information needs and seeking behavior in the Southern Regional State of Ethiopia. A cross-sectional research design was employed and the study population included all household heads of the eight sampled villages in four administrative zones. A multi-stage sampling procedure was employed to obtain a sample of 320 farmers. Quantitative data were collected and research adopted descriptive statistics. The results revealed information on crop production technologies; information about diseases, pests and weather forecasts, and market information were identified as the top three most important types of agricultural information. …


Reiki And Well-Being In Minnesota, Rachel Michl Oct 2020

Reiki And Well-Being In Minnesota, Rachel Michl

SCSU Journal of Student Scholarship

Reiki is an example of a holistic healing practice that can be used for the participants overall wellbeing. Well-being can be seen through mental, emotional, and physical forms with my participants. Some examples include the calming effect Reiki was said to have on my participants, and its ability to help with pain, in my personal experience it reduced the irritation from my poison ivy and hives. Reiki can be described as a holistic energy healing that focuses on moving of energy through the body to help realign or balance the recipient’s energy and help heal ailments. Previous research shows that …


Open Access Publishing: Obstacles And Options, Eleta Exline Oct 2020

Open Access Publishing: Obstacles And Options, Eleta Exline

Open Access Events

Everyone benefits from increased access to the latest research. Making your scholarship Open Access should be easy! Instead, it can be confusing and expensive, especially if you're trying to decide on short notice. This presentation will help you sort out your options, find out how you can plan ahead, and put you on the pain free path to open.

Access link: https://unh.zoom.us/j/91844432673?from=msft


Blackness, Gender And The State: Afro Women's Organizations In Contemporary Ecuador, Beatriz A. Juarez-Rodriguez Oct 2020

Blackness, Gender And The State: Afro Women's Organizations In Contemporary Ecuador, Beatriz A. Juarez-Rodriguez

Electronic Thesis and Dissertation Repository

This dissertation presents an ethnographic analysis of the Afro women’s social organization CONAMUNE (Coordinadora Nacional de Mujeres Negras del Ecuador), the political thought and praxis of its members and their entanglement with myriad ethno-racial political spaces in contemporary Ecuador. CONAMUNE is an umbrella organization comprised of Afro women’s grassroots organizations from different provinces of Ecuador. In addition to their activities within CONAMUNE, many of the women with whom I worked have sought out positions of government employment or political representation (as teachers and principals, as employees of government ministries or programs, as local municipal councillors, etc.), through which they bring …


Informetric Analysis Of Articles Published In Nigerian Libraries: Journal Of The Nigerian Library Association (2009 – 2018), Blessing Amusan, Samuel Olu Adeyoyin Oct 2020

Informetric Analysis Of Articles Published In Nigerian Libraries: Journal Of The Nigerian Library Association (2009 – 2018), Blessing Amusan, Samuel Olu Adeyoyin

Library Philosophy and Practice (e-journal)

This informetric study was aimed at finding out the distribution of articles and authors that published in the Nigerian Libraries: Journal of the Nigerian Library Association from 2009 to 2018. Also, the year-wise growth of of research articles; auhorship pattern; and collaboration ratio; subject distribution of articles and institutional affiliation of authors were examined. The journal was selected based on it's consistency and popularity. Data collected through a self-designed checklist was analysed using frequency count and percentage. The findings revealed that 134 articles, contributed by 252 authors were published in Nigerian Libraries from 2009-2018. An annual average growth of 31.56% …


Pandemic Pivoting: Unf’S 2020 Soars Virtual Conference, Karen Cousins, Andrew Rush, Courtenay Mcleland Oct 2020

Pandemic Pivoting: Unf’S 2020 Soars Virtual Conference, Karen Cousins, Andrew Rush, Courtenay Mcleland

Florida Statewide Symposium: Best Practices in Undergraduate Research

The Showcase of Osprey Advancements in Research and Scholarship (SOARS) is the University of North Florida’s highly-anticipated research poster event, organized by the Office of Undergraduate Research and held each April during Research Week – that is, until the pandemic changed our plans last spring. The members of this panel will share why we decided not to cancel the event; how we transitioned from an in-person conference to a virtual conference; how we created the website, uploaded the content, and integrated a judging component; how we later archived the 2020 projects for posterity; how we reaped some unexpected benefits, not …